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Report: #1160232

Complaint Review: 42nd Street Photo - New York New York

  • Submitted:
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  • Reported By: Giovanni — Kissimmee Florida
  • Author Not Confirmed What's this?
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  • 42nd Street Photo 378 5th Avenue New York, New York USA

42nd Street Photo SCAM...INTERNET BAIT AND SWITCH New York New York

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This company is a scam.  Do not purchase from them. I tried purchasing a Panasonic AG-AC90 as advertised online for $1,379. I called the store to ensure this was a brand new unit and was told that it was. I took their word for it and all the positive reviews and place my order on July 3rd.

I heard nothing back from them for 4 days. I called today 7/7/14 and spoke to a very obnoxious guy “Anthony” who claims to be the store manager. He told me that my order was not processed because I did not purchase a “Retail Unit”. Apparently, I purchased just the body. This was not on their website. He told me that I have to purchase a “Retail Unit” for $500.00 more which includes the battery, cables, charger, etc.

This was a typical bait and switch. I called another store who was a Panasonic “Authorized Dealer” and found out that 42nd Street Photo is not an "Authorized Panasonic Dealer.  Therefore, they do not have access to brand new factory seal equipment.  They purchase from other 3rd parties and once they get the package, they take out any and all included accessories to resell them as a "Retail Package".

Companies who lie and deceive their customers like this “do not deserve to be in business.”  Stay away from them.

This report was posted on Ripoff Report on 07/07/2014 05:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/42nd-street-photo/new-york-new-york-10018/42nd-street-photo-scaminternet-bait-and-switch-new-york-new-york-1160232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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