4Team Corporation Flat out refused to deauthorize my license locking out my purchased software! Coral Springs Florida

I pruchased some of their software approx 3 years ago, and only used it the once, until I needed it again the other day, so I went to install it again, using the newest version, and and was promptly told that I couldn't authorize the license as I didn't get the update within the first year of free updates, that's ok, I found the link to the older version, and then installed that one instead, then when I went to activate it, it said it had already been activated, I go to their website, and finally found out how to log in to deauthorize the license, which allowed me to install it onto my own PC, however when I went to use it, it told me I didn't have Microsoft Outlook installed, which I don't, but no where did it say it was a required component, so ok, uninstall it, thinking I could just deauthorize it again, and install it directly on the customers PC who does have Outlook installed

Nope, no such luck, it then wouldn't let me deauthorize it, so I emailed them asking them to do so, only to be told that they won't do it without having to purchase an upgrade,since my one year free support contract had expired, and if I wanted help, I would have to get another support contract, which means I would effectively have to purchase the software again, and it seems in between my initial purchase, and 2015, it doubled in price!, WTF??

All email corrospondence with them was very rude, basically demanding money before they would even help, I even tried their "deauthorize" form several more times, which in turn just emailed them, only to be told yet again that I would have to upgrade to be able to do so.

In the end, I just demanded they cancel my license, as I want nothing to do with them ever again, mind you, because they won't deauthorize my license, I have a useless piece of software that I can't ever use again!!

I am still awaiting the outcome of my cancellation.

My advice though ... DO NOT PURCHASE SOFTWARE FROM THESE CROOKS!