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Report: #1247692

Complaint Review: 5 X Trim - Internet

  • Submitted:
  • Updated:
  • Reported By: Scott — Valley Springs California USA
  • Author Not Confirmed What's this?
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  • 5 X Trim Internet USA

5 X Trim and/or Nutrition Science Labs A saleswoman called me from 5 X Trim on 7/2/2015 and told me about the weight loss successes they have had with 5 X Trim. I asked her about a “warranty” and she said it was an “ironclad 30 day refund.” I then asked if that was from time of delivery or from time of slae and she CLEARLY said “from the time you receive it.” I then asked her to make sure we were clear on this. She repeated the “guarantee is good from date of receipt.” I then ordered their product. This is a disreputable bunch of thieves. They lie to get you to “buy” and then “lie” when it does not work. They lie in regard to guarantees. Their product does not work. I know because I tried it. Do NOT trust them and do not use them. Cheyenne Wyoming

*Consumer Comment: Lying thieves

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 A saleswoman called me from 5 X Trim on 7/2/2015 and told me about the weight loss successes they have had with 5 X Trim. I asked her about a “warranty” and she said it was an “ironclad 30 day refund.” I then asked if that was from time of delivery or from time of slae and she CLEARLY said “from the time you receive it.” I then asked her to make sure we were clear on this. She repeated the “guarantee is good from date of receipt.” I then ordered their product. I received their product on 7/7/2015 and they shipped it on 7/6/2015 per the USPS tracking order.

I tried the product and called them on 8/1/2015 but they were closed. I then called them on Monday, 8/3/2015 and talked to a customer service lady. She said the product was only guaranteed from date of purchase. I then told her that the sales lady told me the guarantee was from the date of receipt. She argued the point and I demanded a refund. She hung up on me. I then tried to call her back but was blocked. I then contacted “Joe” and he offered me $25 to go away and stop complaint. I refused. He then hung up on me. The fulfillment house at 5 X Trim know how to hang up on people. I called back but that number was blocked. I then used my cell phone and “Laura” answered. She said they couldn't change the “rules” and that they were a third party “fulfillment” house. I again demanded a refund but she also hung up on me.

 

This is a disreputable bunch of thieves. They lie to get you to “buy” and then “lie” when it does not work. They lie in regard to guarantees. Their product does not work. I know because I tried it. Do NOT trust them and do not use them.       

This report was posted on Ripoff Report on 08/10/2015 07:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/5-x-trim/internet/5-x-trim-andor-nutrition-science-labs-a-saleswoman-called-me-from-5-x-trim-on-722015-a-1247692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Lying thieves

AUTHOR: DayanaB - (USA)

POSTED: Thursday, September 10, 2015

I completely agrre with you! They did and said the same thing to me. I will makesure everyone knows about them. 

NO ONE should buy their products.

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