Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1099625

Complaint Review: Aarons - O fallon Missouri

  • Submitted:
  • Updated:
  • Reported By: mom8082 — Troy Missouri
  • Author Not Confirmed What's this?
  • Why?
  • Aarons 2400 Hwy Y O fallon, Missouri USA

Aarons Last May in 2012 we did a lease to own on a washer and dryer set. When we got them the pedestool doors were broken so we were offered a credit of $127.56 by Joe the manager at the time. I spoke to Justin on Wednesday asking him about the credit to put it towards this months payment which he pulled up on his computer, showing there was a credit and he'd call me back the next day. He never called me back so I called him back today to ask him again. Now he is saying there is no notes in the system ever of a Manager giving us a credit on the pedastools. This is a shady business with dishonest people that work there. Joe the manager no longer works at that location, nor does he have any recollection of it. Of course, it was a year and a half ago, I want the credit on my account which they promised me. O fallon Missouri

*UPDATE Employee: Aaron's Cares - Response

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Last May in 2012 we did a lease to own on a washer and dryer set.  When we got them the pedestool doors were broken so we were offered a credit of $127.56 by Joe the manager at the time.  I spoke to Justin on Wednesday asking him about the credit to put it towards this months payment which he pulled up on his computer, showing there was a credit and he'd call me back the next day.  He never called me back so I called him back today to ask him again.  Now he is saying there is no notes in the system ever of a Manager giving us a credit on the pedastools.  This is a shady business with dishonest people that work there.  Joe the manager no longer works at that location, nor does he have any recollection of it. (Of course, it was a year and a half ago)  I want the credit on my account which they promised me. 

This report was posted on Ripoff Report on 11/15/2013 02:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aarons/o-fallon-missouri-63366/aarons-last-may-in-2012-we-did-a-lease-to-own-on-a-washer-and-dryer-set-when-we-got-them-1099625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Aaron's Cares - Response

AUTHOR: Aaron's - ()

POSTED: Tuesday, November 19, 2013

Dear mom8082

Thank you for your report and I'm very sorry about your experience with your washer/dryer set, and the resulting confusion with the credit.  

We would like to help in any way possible. If your issue has yet to be resolved and you need further assistance, please contact corporate at Response@aarons.com or direct at 678-402-3403.

Thanks,

Jessica

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now