Complaint Review: ACCUPOS -
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- Author Confirmed
- ACCUPOS USA
- Phone:
- Web: http://www.accupos.com/
- Category: Credit Card Processing Companies
ACCUPOS DO NOT DO BUSINESS WITH THIS COMPANY HORRRRRREEEEENNNNNNDDDDOOOOUUUUUSSSSSSSSS. Customer service. Whether I called sales, tech support, customer service and eventually the Director. I was never a jerk or aggressive, just trying to get answers. I know h*o ACCUPOS WESTWOOD
*UPDATE Employee: We will be happy to speak with you about your concerns
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| DO NOT DO BUSINESS WITH THIS COMPANY |
| HORRRRRREEEEENNNNNNDDDDOOOOUUUUUSSSSSSSSS. Customer service. Whether I called sales, tech support, customer service and eventually the Director. I was never a jerk or aggressive, just trying to get answers. I know how to get flies with honey not vinegar. Shockingly, this attitude was not reciprocated. The rudeness and briskness and outright disrespect to a customer of theirs was astounding to me. 7 phone calls in with no answer. And I didn't even mind the typical run around, call here, call there, transfer here, that's not my department and then transferred back to the first guy. I have encountered rough customer service before and a lot of the folks manning the front line phones have to deal with angry customers thus I can understand and give a bad attitude a pass. However, the way they treat their customers, based on other complaints I have read, this is the norm. The aggressive, dismissive, angry, humiliating, degrading, disrespectful way I was treated was simply unprecedented. At ALL levels the arrogance and customer service PREVENTION is incredible. |
This report was posted on Ripoff Report on 04/17/2015 03:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/accupos/accupos-do-not-do-business-with-this-company-horrrrrreeeeennnnnnddddoooouuuuusssssssss-c-1223180. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We will be happy to speak with you about your concerns
AUTHOR: AccuPOS Point of Sale - (USA)
SUBMITTED: Monday, April 20, 2015
We have thoroughly searched our records and are unable to find record of you or the calls you’re referring to based on the information you’ve provided. If you have, in fact, purchased a system from us, we encourage you to call and discuss your concerns with us directly. As it stands however, we have doubts as to the authenticity of this review and question whether the person has actually done business with us.
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