Complaint Review: accuquest - Tennessee
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- accuquest accuquest Tennessee USA
- Phone:
- Web: accuquest.com
- Category: Hearing Aid Centers
accuquest defective product knoxville Tennessee
*REBUTTAL Owner of company: This is an ongoing customer that we are advocating for
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My 92 year old mother, Pauline Smith spent nearly $6000 at Appalachian hearing aid in Knoxville TN. Since the initial purchase she has had to returned to the center numerous times due to constant beeping in one of her hearing aids. It has been returned to Accuquest at least four times. Accuquest has been unable to resolve the issue. My mother is extremely frustrated. The company apparently does not have the technology, resources or resolve to fix their own problem. We have ask for mothers money back and Appalachain Hearing center in Knoxville has refused saying it is a Accuquest issue. They sell the product although they indicated they barely do anymore but would not reveal why? I am not sure if Accuquest will ever read this but they need to man up
Paul E. Smith
(((redacted)))
This report was posted on Ripoff Report on 08/31/2014 06:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/accuquest/tennessee-37920/accuquest-defective-product-knoxville-tennessee-1173515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
This is an ongoing customer that we are advocating for
AUTHOR: AccuQuest Admin - ()
SUBMITTED: Thursday, October 23, 2014
This is an ongoing situation. We are advocating on behalf of our customer with a well known and reputable hearing aid manufacturer.
While one of the pair of hearing aids is working well, the other has had problems for some time and despite many adjustments and repair attempts that have been made in the office, they were unsuccessful. The malfunctioning hearing aid was returned to the manufacturer and they also have made several attempts to isolate the problem and have also been unsuccessful.
We have arranged to have a totally new hearing aid produced, customized and reporgrammed. This is still a developing situation and we will continue to help our patient until she has a set of hearing aids that are working properly.
Related Reports
06:37 AM
11:14 AM
08:35 AM
10:37 AM
04:36 PM
08:44 AM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
