Complaint Review: Ace Car Rental - Los Angeles California
- Ace Car Rental 9750 Airport Boulevard Los Angeles, California United States of America
- Phone: 714-855-2555
- Web:
- Category: Car Rentals
Ace Car Rental Blue Oval LAX --Thye will add fraudulent charges to your credit card!! Dont Use Them, Los Angeles, California
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ACE car rental, which I found through carrentals.com, has very shady billing practices. I rented a car from them in January and they charged my card the rental amount, plus $300 deposit. When I returned the car undamaged, they credited my card the $300.
However, since then, they have billed my card $300 each month, then credited my card the $300. In April I called them and they said to fax them my complaint and they would credit my account. In May however the charge appeared again and they said that it wasnt them who charged me, even though Blue Oval was the vendor name that appears on my statement. They told me to call my credit card's fraud department.
i thought the matter was resolved but this month however they told my credit card that they have already credited my account and now I have a $300 charge once again. They seem to want to nickel and dime extra money out of you. I'm not sure whether its out and out fraud, but it's definitely bad business systems at play at the very least. I think that they are counting on most people not fighting them because they aren't bilking consumers out of thousands at a time, just enough for them to fatten their pockets and not enough for most people to want to spend time resolving the issue.
Do yourselves a favor: When renting a car anywhere, stick with the major car rental agencies, who are more reliable and more consumer friendly. I will never use these smaller agencies again.
This report was posted on Ripoff Report on 06/16/2011 09:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ace-car-rental/los-angeles-california-90045/ace-car-rental-blue-oval-lax-thye-will-add-fraudulent-charges-to-your-credit-card-dont-741481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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