Complaint Review: ACER Computers - San Jose California
- ACER Computers 333 West San Carlos Street Suite 1500 San Jose, California U.S.A.
- Phone: 408-533-7700
- Web:
- Category: Computer Manufactures
ACER Computers ACER Does not honor product warranty - very poor quality product San Jose California
*Consumer Suggestion: Product Return
*Consumer Comment: Me to
*Consumer Comment: Me to
*Consumer Comment: Me to
*Consumer Comment: Me to
*Consumer Comment: 6 days
I purchased an ACER Aspire One notebook from Frys Electronics. Six (6) days and 4 logins later the screen became very hot and suddenly showed only vertical colored lines.
Frys told me it was a manufacturer issue. I called Acer and they said it was costumer induced damage, and would not be covered.
I am out $250, and I have a dead computer. This company should be shut down. Do not buy from ACER.
Roger
Vancouver, Washington
U.S.A.
This report was posted on Ripoff Report on 05/31/2009 10:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acer-computers/san-jose-california-95110/acer-computers-acer-does-not-honor-product-warranty-very-poor-quality-product-san-jose-c-457177. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Consumer Suggestion
Product Return
AUTHOR: Acerinsider - (U.S.A.)
SUBMITTED: Thursday, June 04, 2009
As the other person said, you should be able to return the item to the store. However, if they also deem that the damage was not caused by a manufacturing defect, they will most likely deny the return.

#5 Consumer Comment
6 days
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Monday, June 01, 2009
If you have only had it 6 days, why not return it? Most companies have a 14 day return policy on laptop computers.
In fact fry's has a 30 day money back guarantee. Why not return it to them?

#4 Consumer Comment
Me to
AUTHOR: Lana - (U.S.A.)
SUBMITTED: Monday, June 01, 2009
I have a one month old acer mini laptop, the aspire one. It is already making this rattling noise when you turn it on. I paid $275 for it. I am not even going to pursue the warranty, I have read numerous other complaints like yours. I am chalking it up to, the saying "you get what you pay for."

#3 Consumer Comment
Me to
AUTHOR: Lana - (U.S.A.)
SUBMITTED: Monday, June 01, 2009
I have a one month old acer mini laptop, the aspire one. It is already making this rattling noise when you turn it on. I paid $275 for it. I am not even going to pursue the warranty, I have read numerous other complaints like yours. I am chalking it up to, the saying "you get what you pay for."

#2 Consumer Comment
Me to
AUTHOR: Lana - (U.S.A.)
SUBMITTED: Monday, June 01, 2009
I have a one month old acer mini laptop, the aspire one. It is already making this rattling noise when you turn it on. I paid $275 for it. I am not even going to pursue the warranty, I have read numerous other complaints like yours. I am chalking it up to, the saying "you get what you pay for."

#1 Consumer Comment
Me to
AUTHOR: Lana - (U.S.A.)
SUBMITTED: Monday, June 01, 2009
I have a one month old acer mini laptop, the aspire one. It is already making this rattling noise when you turn it on. I paid $275 for it. I am not even going to pursue the warranty, I have read numerous other complaints like yours. I am chalking it up to, the saying "you get what you pay for."


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