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Report: #1330473

Complaint Review: Action Pro White - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Brian Sayers — Millmerran Alabama Australia
  • Author Confirmed What's this?
  • Why?
  • Action Pro White Nationwide USA

Action Pro White Bad Refund Policy Internet

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I purchased a "FREE" introductory kit and gave credit card details to pay postage.

After a short period I received an account for $123.77 which I considered outrageously high .

I then cancelled my account on the internet using the proceedure detailed.

However... Action Pro White claimed this payment as well as other decuctions detailed as follows.

May 6th 2016 $123.77

June 10th 2016 $138.77

July 7th 2016  $137.98

August 8th 2016 $135.67

 

Total of unauthorised deductions $536.19

We received three packs in the mail which were not ordered and which were returned unopened to the sender.

I have contacted Action Pro White by Email on ten separate occasions who reply that refunds can only be discussed with a Customer Service Officer by telephone.

I telephoned one of these unsympathetic representatives who advised me that a refund is not possible as I had cancelled my account.

I have Emailed several times since to advise of this result to be met with denial of responsibility.

 

Brian Sayers

 

 

 

This report was posted on Ripoff Report on 09/27/2016 04:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/action-pro-white/nationwide/action-pro-white-bad-refund-policy-internet-1330473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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