Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1286636

Complaint Review: AdoreMe.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Jon — North Scituate Rhode Island United States of America
  • Author Not Confirmed What's this?
  • Why?
  • AdoreMe.com Internet USA

AdoreMe.com fraud, ripoff 205 W 39th St., 16th Floor, New York, NY 10018 Internet

*Consumer Comment: Should have read the website

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

on 1-31-16 i placed an order but did not realize the company was a scam subscription scheem.  i canceled the order immediately when i received the welcome email with the information that it was a subscription scam.  on 2-1-16 I received a sorry to see you go email:

__________________________________

Type your response ABOVE THIS LINE to reply


jon xxxx
Subject: cancel membership

FEB 01, 2016  |  07:31AM EST 
Iulia replied:

Hello,

Thank you for your message! We're sorry to hear you'd like to unsubscribe! 

Our VIP members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. There is no membership fee either.

VIP members enjoy many perks and benefits ($10 off on every set, easy refund, payment vacation, etc), but we understand a flexible lingerie membership is not for everyone. Please note that we offer two payment options during checkout so if you’d like shop with us again, simply choose Pay As You Go for our one-time-option. 

To unsubscribe ONLINE from the VIP membership or learn more about the benefits of membership, please visit our online helpdesk ( www.adoreme.com/helpdesk ) and follow the instructions.

Please be logged in when you use this link. You will find a quick quiz to see if you understand the membership, and then you will be offered the Payment Vacation. If you refuse you will be provided with the unsubscribe button and will receive a message that you have unsubscribed successfully. 

Unused credits will be forfeited if your Adore Me membership is canceled. Your account must be in good standing to be eligible to redeem your credits.

We strongly suggest that you use your remaining store credit before you cancel your VIP membership. 

Best,
Iulia
 

------------------------------------------------------
Was this helpful? 
Click below to rate our agent
http://www.nicereply.com/adore-me/24025406/517148
------------------------------------------------------


JAN 31, 2016  |  06:49PM EST 
Original message
jon wrote:

Cancel my membership. I did not know this site was a subscription scam. I do not want to see any billing on my card from your site. I have canceled my order.


This message was sent to [email protected]in reference to Case #: 517148.

_____________________________

Please type your reply at the top of the email...
 
ADORE ME
FEB 07, 2016  |  02:06PM UTC
Thank you for your email. We have received your request and are working on responding to you as soon as possible. If you have any additional information to add to this case, please reply to this email.

Thanks in advance for your patience and support.
 
 
For your reference this is Case #: 538464
 
Support powered by Assistly

And on 2-10[-16 they billed me!


Credit Transaction Details:

Reference Number: 6432487
Billing Date: February, 10 2016
Total: $39.95

 

I had to reuuest a refund for something I did not authorize!

This report was posted on Ripoff Report on 02/10/2016 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adoremecom/internet/adoremecom-fraud-ripoff-205-w-39th-st-16th-floor-new-york-ny-10018-internet-1286636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

Should have read the website

AUTHOR: Anonymous - (United States)

POSTED: Thursday, August 09, 2018

I have been a happy customer of AdoreMe since 2013. I was never misled when I signed up nor did I feel scammed, I have never been charged for anything I haven't authorized... Because I actually READ the parts on the site where they explain how it worked. There is absolutely nothing scammy or fraudulent about it. Yes, it's technically a monthly subscription, but you are under ZERO obligation to buy anything if you don't want to. If you skip the month before the 5th of the month, you WILL NOT be charged at all. If you didn't read or pay attention, that's on you. If you don't skip by the 5th, yes, you'll be charged and you'll get "store credit"- however you can email them to tell them you forgot to skip and they may reverse it. It happened to me once and they refunded the money. You also have the option of taking a "payment vacation," which is where you don't have to worry about skipping the month or getting charged for two months, but you can still shop if you want to. You can shop anytime, even if you skip the month. I have quite a few beautiful bra/panty sets, lingerie, and pajama sets that I've bought over the years and they are all great. My *ONLY* complaint is that I've had to send a couple of them back- for exchange only- simply because those couple sets weren't true to size but that's all. Bottom line: this is a great company where you can get lingerie, pajamas, and bra/panty sets that are comparable to Victoria's Secret for half the price.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now