Report: #1336208

Complaint Review: ADrive LLC - Emeryville California

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Ripoff Report is Xcentric Ventures

Submitted: Wed, November 02, 2016
Updated: Wed, November 02, 2016
Reported By: GaiusGracchus — Madison South Dakota USA

Author Not Confirmed

Why?

ADrive LLC 1338 66Th Street Emeryville, California USA

Phone:
Web: adrive.com
Category: Internet

ADrive LLC Horrific customer service refuses to restore account or give refund Emeryville California

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This company closed my account with no warning whatsoever. The week my father and aunt died we were at a funeral and the next week my spouse had cancer surgery.

As soon as I noticed they had shutdown my account (which was right after the funerals), I paid to restore my account.

They showed a message on the screen saying my account was in 'MAINTENANCE MODE' and would be restored in 24 hours.

Well, it is now almost a week later and still no account has been restored.

I sent about 25 emails and contact forms to say either restore the account or issue a refund. They did not respond for the first 3 days of messages at all. Finally they did respond to say my account was restored. This is a flat out lie. It is NOT restored.

Still no refund. No way to contact them via phone, either.

This report was posted on Ripoff Report on 11/02/2016 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adrive-llc/emeryville-california-94662/adrive-llc-horrific-customer-service-refuses-to-restore-account-or-give-refund-emeryville-1336208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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