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Report: #1195709

Complaint Review: ADT LLC - Nationwide

  • Submitted:
  • Updated:
  • Reported By: mtp10 — Anaheim California
  • ADT LLC Nationwide USA

ADT LLC ADT Security Services Warning to all businesses ** ADT Security Services*** failed to inform police or owners after alarm triggered Anaheim Nationwide

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*****Beware of ADT aka ADT Alarms aka ADT Security Services****

I signed an alarm monitoring contract with ADT Security Services. ADT charged me well over a $1,000 between equipment, deposits, and other charges in order to bring the system online. ADT sales rep. promised everything I asked him about the alarm system. In the contract ADT claimed that in the eent of an alarm, they woudl contact the local police department and 3 cell numbers that I had listed on the contract as contacts.

In June 2014, a robbery occured at our company, an alarm was triggered, but ADT monitoring center was caught sleeping at the wheel. ADT did not inform the police department nor did they contact any of the 3 listed cell numbers to inform them of the robbery. As a results, the thieves were able to clean up the place. We lost our business and had to close down as a result. ADT took 6 months to investigate the claim resulting in a rejected claim. ADT simply claimed that the contract that they had signed does not require them to inform anyone including the police department of the robbery that took place.

ADT claimed that they did nothing wrong. ADT claimed that their contract did not require them to call anyone.

*****Warning to all businesses and homeowners******

ADT aka ADT Alarms aka ADT Security Services contract is not worth the ink it is written with. It is a scam to extract a monthly payment from you along with a hefty down payment, equipment cost, etc...

*****Beware of ADT aka ADT Alarms aka ADT Security Services****

ADT alarms will make you sign a 2-3 years contract then turn around at the first alarm signal and claim that they are not required to inform anyone of the alarm. They only want to take your money without giving you the services that they had signed for.

*****Beware of ADT aka ADT Alarms aka ADT Security Services****

ADT Alarms never respond to alarm signals. I tested the system repeatedly after the robbery took place, and ADT never responded to them. What is worth is that I still have to make payment on a contract the I signed that is worth nothing.

This report was posted on Ripoff Report on 12/16/2014 06:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adt-llc/nationwide/adt-llc-adt-security-services-warning-to-all-businesses-adt-security-services-faile-1195709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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