Complaint Review: ADVANCE AUTO PARTS - Nationwide
- ADVANCE AUTO PARTS Nationwide USA
- Phone: 888-378-9766 or 800-286-
- Web: advanceautoparts@help.4myrebate.com
- Category: Auto Dealers
ADVANCE AUTO PARTS advanceautoparts@help.4myrebate.comC/O Jimmy Alicea@ 800-286-9146 or 888-378-9766 ADVANCE AUTO PARTS REFUSES TO HONOR REBATE THOUGH ALL INFO PROVIDED KATY TEXAS
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Be aware - FRAUD
According to other reports I have read on this site, Advance Auto Parts has a reputation for not honoring rebates advertized. On May 14, 2014 I purchased parts from the Katy, Texas location and received a receipt clearly stating the purchase was eligible for a $10 rebate between the dates May 1 and May 30, 2014. I don’t usually participate with these promotions but decided to apply online as prescribed. I provided ALL of the required information the day of the purchase, but to my surprise on May 29 I received a rejection by email.
Your Rebate was not approved for the following reason(s): Your transaction does not qualify for any current events.
I contacted the customer service department and the person I spoke to agreed I had properly provided all the required information during an eligible promotion period and she would forward the information for approval. On June 5, 2014 I received and email from Jimmy Alicea @ advanceautoparts@help.4myrebate.com stating I would receive further follow up by a company representative. I'm still waiting June 25.
This seems to be a rampant issue for Advance Auto Parts, deceptive & misleading and I do not recommend others to patronize the company at any location nationwide.
This report was posted on Ripoff Report on 06/25/2014 06:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advance-auto-parts/nationwide/advance-auto-parts-advanceautopartshelp4myrebatecomco-jimmy-alicea-800-286-9146-or-8-1157307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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