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Report: #600925

Complaint Review: Advanced Cleanse - Internet

  • Submitted:
  • Updated:
  • Reported By: William — Paw Paw Illinois U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Advanced Cleanse Internet United States of America

Advanced Cleanse NXT Advanced Cleanse Advanced Cleanse 14 day FREE TRIAL IS NOT FREE!!! Canceled FREE TRIAL bottle BEFORE 14 DAYS, received confirmation of REFUND of $69.95 on March 29,2010 and as of May 7, 2010, after NUMEROUS CALLS TO Internet

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     I ordered the 14 day FREE TRIAL bottle of the Advance Cleanse on March 14, 2010.  Noting I needed too cancel WITHIN the 14 days to avoid being charged the MEMBERSHIP and following month supply fee of $69.95.  Upon calling the supplied number to cancel, as well as E-MAIL the website where required, the charge CAME OUT OF MY ACCOUNT ANYWAY!! 

     After speaking to a 'supervisor' and explaining that I am a disabled vet on a fixed income and was canceling as I could not afford it, nor had I received it within the 14 DAYS from the date (this was a Saturday....they're closed on SUNDAYS!!) it was 'supposedly SHIPPED, SHE SAID'....you should have called sooner because yesterday...' (which was the SUNDAY....you know....CLOSED!!) '...was the deadline to cancel it within the 14 days.'  NOTE:  I had tried too, also, call on Saturday but the phone would not ring through which is when I E-MAILED THE CANCELLATION NOTICE!!

     After convincing her of my attempts, etc., she agreed to a FULL REFUND and I even have ALL the e-mails I've received from HER and ALL THE 'SUPERVISORS' employed there.  That was March 28!!!  As of today, MAY 7 and about 7-10 calls since, I STILL HAVE NOT RECEIVED THE REFUND.  Interestingly, too, have been told it would take from 3-30 days!!!

      

This report was posted on Ripoff Report on 05/07/2010 07:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advanced-cleanse/internet/advanced-cleanse-nxt-advanced-cleanse-advanced-cleanse-14-day-free-trial-is-not-free-c-600925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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