Complaint Review: aer lingus vacation store - Lynbrook New York
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- Author Not Confirmed
- aer lingus vacation store 875 Sunrise Highway Lynbrook, New York United States of America
- Phone: (800) 495 1632
- Web:
- Category: Travel Services
aer lingus vacation store Authorized Credit Card Fraud and failing to reimburse money after fraud was reported Lynbrook New York
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| Problem: | |
| On December 29th my husband and I noticed that my husband's account was over drawn by over $1700. That same day I received tickets in the mail for a vacation to Ireland. I immediately contacted my bank about the situation. My bank advised me to contact Aer Lingus to have the charges reversed because the charges were made with a debit/ check card that my husband had reported as lost/stolen on Nov 4th and a new one was issued in its place on Nov 4th. The bank forgot to cancel the card, hence it remained open. Hence, someone was able to purchase a pricey vacation with the card in December. Aer Lingus told me that they needed proof from the bank that the card was reported lost/stolen. After sending the company an email explaining all of the above and the phone number where they could verify the information they sent me a return email accusing me of making the travel accomodations and asking me if I wanted to keep the reservations. Also, it was revealed that a female made the arrangemenmts which means they authorized the use of the a credit card that was not in "her" name. They allowed credit card fraud to happen, failed to contact the bank for proof, and failed to reimburse my husband in a timely manner after I gave them 2 weeks refund my husband the charges. |
This report was posted on Ripoff Report on 01/14/2010 12:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aer-lingus-vacation-store/lynbrook-new-york-11563/aer-lingus-vacation-store-authorized-credit-card-fraud-and-failing-to-reimburse-money-aft-554525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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