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Report: #414953

Complaint Review: Age Invisible - Harrisburg Pennsylvania

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  • Reported By: Elizabeth Pennsylvania
  • Author Confirmed What's this?
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  • Age Invisible 1414 N. Cameron Street Harrisburg, Pennsylvania U.S.A.

Age Invisible They charged me $69.95 and I was not aware of the cancellation Policy. It said nothing about the 14 day Free Trial when I placed the Order. Harrisburg Pennsylvania

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I was charged $2.41 on 12/30/2008 for this what I thought was a Free Trial and with no cancellation period. I thought that would be the only charge.

I have ordered online things before since 1995, and I always keep track of Trial Periods. I have always copied and pasted a phone # to call them with in the Time frame so I am not billed anything more over what I ordered or for ordering something to get a Gift Card with Walmart. I completed two offers that were necessary to get the Gift Card. I had gotten a living christian CD and was charged correctly by the offer etc. I returned one CD via the mail with in the Cancellation period etc. I was not charged anything more.

. I was charged $69.41 as of January 20th, 2009. I was not happy at all about this as I was not aware when I ordered this. This is what it said.....

Thank you for your Free Trial order of our NEW Daily Antioxidant Age-Defense Creme. Your order is currently being processed, and will ship within 2-3 business days of sign-up. Upon shipment an e-mail containing your invoice receipt will be sent to the e-mail address provided at sign-up. Feel free to contact our Customer Service Department online or by phone (1-866-686-6429) with any questions that you may have.

There was Nothing in the box when I got the order on the cancellation policies on their website. They had me look at it when I called in and I was not aware of terms and policies when the order was placed. www.ageinvisible.com


This is what it said when I placed the order. There was nothing saying I had to cancel with in 14days etc! I called Customer Service and they would not fully refund me. I offered to mail it back for a full refund. The Amount of this sample in Only 1.oz! They would not fully refund me and I believe that is not right at all to do. I spoke with Two Supervisors etc. Two reps offered only a $20.00 refund and a Dining Card for $50.00. Her name was Allison. 1-866-686-6429. I wanted a full refund or at least half of it and they said no such offering to me. I told the people who called me at my home # that I would report them as a Poor Company with poor policies, not making their customers aware of etc and not allowing me a full refund for something I would never Pay $69. for that is 1oz! I sale products and have for years and know this is no way worth $69.00! I am a human being and entitled to make mistakes and I did do things correctly.

I was ripped off by this company and I am therefore reporting them and I want to have them shut down ASAP. I want them to be removed from offering online offers as they are tied with Walmart therefore. I work two Anti-Aging Companies and I am well aware of Policies etc therefore! My companies would fully refund you and not give a run around to my customers. If they would I would be very upset and expect them to report them. They do not get reported either Company. Arbonne or Seriesse.

This was an Offer for a $1000 Walmart Gift Certificate offer.

http://fsmarkets.com/walmart/


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I have not gotten my Walmart Card to Date and I have emailed them and will write them if they do not response and call me etc.

Darren
Elizabeth, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 01/22/2009 02:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/age-invisible/harrisburg-pennsylvania-17103/age-invisible-they-charged-me-6995-and-i-was-not-aware-of-the-cancellation-policy-it-sa-414953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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