AHS - American Home Shield Warranty Company AHS, Serice Master Company Denial of water heater replacement Internet

I have been a client of American Home Shield for several years now, I am also a licensed Real Estate Broker. With that said I have referred many clients to their company. My water heater went out last night and I called the home warranty company who sent someone out today to look at it for replacement. The service man opened up my water heater closet, took one look at it and said that it was not due to normal wear and tear and has denied the claim. I have lived in my unit for eight years and I would not sabotage my water heater to obtain a replacement. This is pretty much what he said to me.

At this point I am considering getting an attorney to file a suit against this company. I have paid for this policy for several years now and have not received the policy I was under the impression that I had. I will advise my future and current clients to never use this company, as the home warranty they provide is a rip-off. I would highly recommend that anyone obtaining a home warranty research the company before giving them any money. I will be advising my associates of the incident and I can guarantee they will not get to much more business from the real estate community.