Report: #1438827

Complaint Review: Airbnb, Inc. - LOS ANGELES California

  • Submitted:
  • Updated:
  • Reported By: HOWARD — LOS ANGELES California United States
  • Airbnb, Inc.
    888 Brannan Street
    LOS ANGELES, California
    United States

Airbnb, Inc. Luke S. Randomly went into my account and removed ME for invalid reasons without a reason given, period! LOS ANGELES California

*Consumer Comment: I have to say this...

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

San Francisco, California 94103

Regarding: Very Serious Complaint

Back on Tuesday, April 10, 2018, I was checking my daily emails like usual and came across a Very Disturbing Email/Message that was sent to me by Luke S. from Airbnb, Inc. stating that My Account Has Been Cancelled/Suspended due to Something Related To Their Terms Of Service.

Well, How May I Ask If That Is Possible If They Already Let Me Rent Out My Legitimate Rooms To Over Five (5) Guests and All and/or Most Of Them Even Wrote Me Reviews/Comments and Vice Versa?

In Addition: I had No Major Problems with any of them either.

Please NOTE: I also have No Crime Record and have Never Been To Jail either and You Still Did This To Me!

It Just Does Not Make Any Common Sense To Me! It Just Seems That You Allowed This Cruel Luke S. [continued below]....

..... To Go Into Any Of Your Advertiser's Accounts As He Wishes And Randomly Choose And/Or Kick Out Selected Innocent Individuals Such As Myself For No Good Reasons!

I Can See The Trend Based On The Number Of Public Complaints That Have Been Filed On Which Include My Public Complaints That I Filed As Well That You Can Publicly View Below For Your Reference And Further Review.

Please Note: I even contacted Your Customer Service Department Twice Very Recently and Must Have Spent At Least Two (2) Hours On The Phone Just To Find Out That They Do Not Even Have The Reasons Either About Why Luke S. Deliberately And Purposely Kicked ME Out Of Airbnb Without Providing A Legitimate Reason Since No Crime Was Committed.

Please Note:  I find this Kind Of Corporate Behavior And Abuse Towards Your Legitimate Members, Including Myself To Be Very Prejudice, Racist And Bigoted to all Extents Of The Law and I am Not Letting This Go Away That Fast.

If You are Not Going To Reinstate My Account In Good Standing Since Nothing Illegal Was Done, then I Will Go To Small Claims Court and Take It Up With The Judge. I Have Absolutely No Room For Your Corporate Abuse That You Do To Many Innocent Advertisers And I Am Not Going To Be One Of Them.

In Addition: I Am Now Going To Be Publishing Very Negative Reviews About This Horrible And Undeserving Experience On To Social Media Which Include Google Maps,,,,, and the Better Business Bureau Since I Am Very Active On Social Media And As A Google Guide, Level 8, I Have Over 6,000,000 Views Per Month On My Photos/Reviews, Worldwide!

Enclosed, in this letter and Negative Review of Very Serious Complaint, please find a copy of Luke S.'s Very Negative Letter Of Disgust And Embarrassment, along with other Letters Of Communication for your reference and further review.

Based On This Horrible Experience Of Totally Unnecessary Levels Of Abuse Coming From Luke S. And Due To The Fact That Your Corporate Executives Refused To Do Anything About My Complaint, I Am NOT Recommending Airbnb, Inc. To Anybody!  

Sincerely yours,          

Howard Paul Shore Angry And Upset Former Airbnb, Inc. Advertiser Executive, Volunteer Writer For Google And Tripadvisor Websites/HPS

Enclosures: Please See The Attachments For Copies Of Luke S.'s Negative Letter Of Disgusting Harassment, Bigotry And Racism, Along With Other Letters Of Communication For Your Reference And Further Review. Thank You.

This report was posted on Ripoff Report on 04/15/2018 10:57 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

I have to say this...

AUTHOR: Chaiya - (United States)

Even though your complain may be legit, your way of handling the issue in writing is not going to help you at all. If you would like to convince someone to fix a problem, you should not write with bold and title case everywhere. It is full of anger and it could easily cause readers to throw it away. Besides, you are threatening them and that would get you no where. Aside from that, you also posted your personal information in the attached files...

I doubt that you will get any response from them. I wish you could calm yourself down before you take an action like this. It is always better to handle any issues when you are not fume with anger...

Respond to this report!