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Report: #900663

Complaint Review: AJ Perri - Internet

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  • Reported By: A Very Pissed Customer — Tinton Falls New Jersey United States of America
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  • AJ Perri 1138 Pine Brook Rd Tinton Falls, New Jersey 07724 Internet United States of America

AJ Perri AJ Perri has been in heating/cooling/plumbing business for 40+ years. They are expert in hunting down unsuspecting victims and Im one of those. They know how to hunt for victims Internet

*REBUTTAL Owner of company: We Employ Flat-Rate Pricing

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AJ Perri has been in heating/cooling/plumbing business for 40+ years. They are expert in hunting down unsuspecting victims and Im one of those. They know how to hunt for victims in a way they are not doing anything illegal. They always give you up front quotes and let you sign for the contract and that is how they can get away with it.

They ask questions so the contractors know how to charge you before they come to your house. This is so called the fixed price except there are different fixed prices for different customers.

If you are in an emergency, you will pay at least 5 times of the normal rate because they know you need them.

If you are the owner of a rental property, they also charge you 3 to 5 times of the normal rate because you are obligated to use them.

If you are the owner and are not in hurry, they just charge the normal rate.

Keep in mind that they give you up front price. It is all up to you to agree with the price. The catch is, they know who needs their services. That is how they rob unsuspected customers.

I was charged something like $1000 for about 1 hours of work.

In different AJ Perri review sites, Ive seen many good reviews for AJ Perri. Question is, who wrote these review. Are they working for AJ Perri.

I will never do any business with AJ Perri and I advice anyone who will consider calling AJ Perri.

Yes, Im pissed by AJ Perri for their way of doing business.

This report was posted on Ripoff Report on 06/20/2012 09:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aj-perri/internet/aj-perri-aj-perri-has-been-in-heatingcoolingplumbing-business-for-40-years-they-are-e-900663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

We Employ Flat-Rate Pricing

AUTHOR: AJ Perri - (United States of America)

POSTED: Thursday, June 21, 2012

It is certainly not the case that any representative of A.J. Perri would look to take advantage of any of our customers for any reason.  

A.J. Perri employs flat-rate pricing We do NOT have different price books or pricing based on geography or season.  It is our experience that flat-rate pricing provides our customers peace-of- mind in that they know we are not rushing through the task/installation but rather doing a thorough and complete repair and/or installation.  This up-front, flat rate pricing takes the guesswork out of the equation, no matter how long an installation or repair may take to complete.  

At A.J. Perri, we provide our customers with significant value based upon our products and services, not to mention customer service before and following the sale.   We appreciate that we may not be the least expensive professional for hire, but we are the best, standing behind all of our work with a 100% satisfaction guarantee.  

If you would like to discuss this further, please feel free to contact us at 732-982-8700. Thank you.

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