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Report: #800596

Complaint Review: AJ Perri - Tinton Falls New Jersey

  • Submitted:
  • Updated:
  • Reported By: Pythagorastheorem — Newark New Jersey U.S.A.
  • Author Confirmed What's this?
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  • AJ Perri 1138 Pinebrook Road Tinton Falls, New Jersey United States of America

AJ Perri A. J. Perri deceipt, inmoral, crooks, fear, doubt, uncertainty, overcharged, pasted their label on top of competitors Tinton Falls, New Jersey

*REBUTTAL Owner of company: Thank you for your review

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I almost went for their bait. Their offer, furnace & A/C + coil was $12K. Checked them out at the BBB and all the compliants about them steered me away. I went to another vendor, checked them out in BBB and they weren't listed so I skipped them too. Then came across Royal Air. They were listed in the BBB and had an A+ rating & a clean record for years. I used them and they installed everything the crooks of AJ Perri were going to install and did it for $5K. In addition the price also included a new water heater. Not only that, AFTER I had signed the contract I called them and told them I forgot to mention I had a coupon for a free installed humidifier. To my surprise they said "No problem" & showed up with the humidifier (a $200 value) but after many tries (I was present to see it all) they could not instal it because there wasn't enough room. They stopped trying to install it only after I realized it couldn't be done and told them to forget it. Skip the crooks of AJPerri!!!

This report was posted on Ripoff Report on 11/21/2011 06:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aj-perri/tinton-falls-new-jersey-07724/aj-perri-a-j-perri-deceipt-inmoral-crooks-fear-doubt-uncertainty-overcharged-pas-800596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Employee/Owner

#1 REBUTTAL Owner of company

Thank you for your review

AUTHOR: AJ Perri - (United States of America)

POSTED: Monday, December 05, 2011

Thank you for your review. We always value customer comments as a way to improve our services. As a family owned and operated business for the past 40+ years, we are proud of our honesty and morals when working with our clients. It is our goal to provide our customers with significant value based upon our products and services, not to mention customer service before and following the sale. We would be very happy to review all pricing, with is backed with a 100% satisfaction guarantee, with you at any time if you simply call our office at 732-982-8700. Thank you.

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