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Report: #1157008

Complaint Review: AKRC Home Improvement - cumming Georgia

  • Submitted:
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  • Reported By: Alvin — Smyrna Georgia
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  • AKRC Home Improvement 5965 Surrey Ct cumming , Georgia USA

AKRC Home Improvement Verena Shehan rip off, bait and switch, scam artist cumming Georgia

*REBUTTAL Owner of company: AKRC attacked by Alvin Mayers

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I purchased a service for them to paint my house on June 2, 2014. Spoke with the office manager and told her, I had a townhome that needed the trimmed painted because I was in going to be in breach with the HOA of my community. She asked several questions, and even asked the size ladder I would need. I specifically told her, "I didn't know" but it was a two story facade. she told me I would have to buy paint and I was okay with that.

We scheduled for 3 weeks out and on the original date they were supposed to come out, the office manager called 30 mins after they were supposed to be there to tell me the "whole house was sick". We rescheduled for Monday. On Monday, a guy who I assume to be the manager, arrived 2 hours late took one look at my house and jacked up the price $400 more dollars. I was very much prepared to pay for the paint but I know it wasn't supposed to be an extra $400.

They screwed me over so bad, I am have to now scramble to find a painter, I took 2 days off from work and they have no remorse. This is the worst type of company that seems to enjoy the bait and switch.

This report was posted on Ripoff Report on 06/24/2014 04:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/akrc-home-improvement/cumming-georgia-30028/akrc-home-improvement-verena-shehan-rip-off-bait-and-switch-scam-artist-cumming-georg-1157008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

AKRC attacked by Alvin Mayers

AUTHOR: akrc home improvement - ()

POSTED: Saturday, June 28, 2014

Alvin Mayers purchased a coupon from us for 199.00 dollars with the details clearly stated on the coupon.....8' high ceilings and customer to supply all materials including paint (as coupon states) My wife actually called Mr Mayers to go over the details....Mr mayers indicated that he had a one story home no higher that 8' upon arrival Mr mayers wanted the whole front of his 30' townhome painted and some masonary work done as well for 199.00 dollars....Mr mayers had no materials on site and asked me to pay for them....

I simply told Mr Mayers it will be more money for labor and materials, he in turn told us he will get his money back went in his house and slammed the door. We have refunded his money and he is posting our company name all over the internet with malicious lies. Mr mayors also had a letter from the HOA requesting the work to be completed a month ago. His money has been refunded and he still chooses to bash our family owned business wherever he can.AKRC Is now seeking legal counsel to stop his malicious actions that have no truth behind them.

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