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Report: #598553

Complaint Review: Alexander - Internet

  • Submitted:
  • Updated:
  • Reported By: Sam — Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Alexander Internet United States of America

Alexander Av eanan DO NOT PURCHASE FROM THIS COMPANY YOU WILL BE SORRY !Non Working Auction Scripts Internet

*REBUTTAL Owner of company: David Atwood Fremont 11301 W Olympic Blvd, Los Angeles RIPS OFF HONEST PROGRAMMERS

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I purchased a script from this company BPPennyBid - Penny auction script like Swoopo. DO NOT be fooled this script doesnt work !
And is NOTHING Like Swoopo!

It has so many flaws you cannot customize it without paying them $400.00. In the Demo it doesn't show any of the flaws.  I disputed it with PayPal but this was their answer.If you ask for support they are rude and then tell you to submit a ticket. I should have read Ripoff reports BEFORE purchasing from them . I see they have other complaints about the same issue . This company is a total ripoff so please don't waste your money!  

You have chosen to escalate your dispute to a PayPal claim. By ending
communication with the seller, you are asking PayPal to investigate the
case and decide the outcome. As part of our investigation, PayPal reviewed
any communication you may have had in the Resolution Center.

Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.

This report was posted on Ripoff Report on 04/30/2010 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alexander/internet/alexander-av-eanan-do-not-purchase-from-this-company-you-will-be-sorry-non-working-auctio-598553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

David Atwood Fremont 11301 W Olympic Blvd, Los Angeles RIPS OFF HONEST PROGRAMMERS

AUTHOR: hits0018 - (USA)

POSTED: Friday, May 07, 2010

OK, I'm Alexander. After I saw this report it took me much time to find out who posted it.

This guy used fake names, fake emails, fake business names. Apparently his real name is David Atwood,his email is slinger12951@yahoo.com, this is name he filled during purchasing and he is from Los Angeles, not from Florida!
He even registered domain powerhousebids.com, all to break our business !
I guess he is one of our competitors, it may explain much.
Normally people write to support if something is not working. He never wrote to support.
Here is his email to me:
******************
Hi I am requesting my money back on the BPPennyBid - Penny auction script like Swoopo we purchased the other day .Please refund asap . 
It does not work . 
********************************
What exactly doesn't work? Later he opened Paypal dispute. Here is what he wrote:
********************************
Does not included all of the scripting to actually use to for customers to bid. Which is essential for this software.
********************************
So it's obvious it works. I explained he could see our demo, the guy still wanted refund ad continue to lie.
Here is his another message to paypal - absolute lie:
********************************
The script is advertised like Swoopo and has none of the functions to run like Swoopo. I would like a full refund .Thank you
********************************
Dear reader, please check our demo, you'll see IT IS REALLY LIKE SWOOPO.
So most of chances the guy is one of many competitors we have who sell similar scripts for thousands of dollars.
Alex
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