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Report: #383833

Complaint Review: All My Sons Moving - Stratford Connecticut

  • Submitted:
  • Updated:
  • Reported By: Guilford Connecticut
  • Author Confirmed What's this?
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  • All My Sons Moving 350 Long Beach Boulevard Stratford, Connecticut U.S.A.

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If you are searching for a moving company, whether it be for a local or long-distance move, you certainly do not want to contract All My Sons Moving of Stratford. To begin with, I was quoted HALF of what the final billing costs came to. Can you believe it? The men (there were 3 total movers) moved like slugs. I did my best to motivate them, but they simply took their precious time. To make a long story short, a 4-hour move ended up taking 8.

My next issue with this company is how they've dealt with me since then. The bottom line is, once they have your possessions on their truck, they own you. If you have a problem with the bill, they won't release your furniture. The main problem I had with them was the amount of damage that was done. When I pointed out damage to the walls (in my new home) and scratches on the new hardwood floors, one of the movers told me to contact the office and file a claim. The manager of the company, whose name is Al, told me he would get back to me. When he didn't, I called him to inquire about the status of my claim. He said that upon speaking with the mover-in-charge, he discovered that the damage was pre-existing.

As I stated above, the hardwood floors were new and the walls were freshly painted two days before. Nobody moved out of the house (it's new construction) and I was there the morning of the move. The house WAS in pristine condition. The simply did not care. Once you sign the papers, you release them of responsibility. They just want your money.

In addition to all of this, the woman that I spoke with initially, regarding my move, told me that the movers would bubblewrap my valuables and would be responsible for any damage that was not pre-existing. What a joke! They did not honor this claim with me & did not use one scrap of bubblewrap or any blankets with my move.

After searching this site & others regarding this company, I can honestly say that they appear to be scam-artists. I paid my bill & recently had to pay the painters to come back and the flooring crew also. This has been a horrible experience and I don't want anyone else to have to deal with such a disaster of a company. Please do your homework before hiring a company. This company failed miserably.

Bethc
Guilford, Connecticut
U.S.A.

This report was posted on Ripoff Report on 10/22/2008 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/all-my-sons-moving/stratford-connecticut-06615/all-my-sons-moving-do-not-hire-these-crooks-stratford-connecticut-383833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
4Employee/Owner

#4 REBUTTAL Owner of company

Ellen D why did't you say so

AUTHOR: Frank F - (U.S.A.)

POSTED: Wednesday, November 19, 2008

I have been baffled by who this is. Then I finally realized who you are. Ellen, you complaints are unfounded and with no factual contents. We provided you with great service and help you when you needed it. This is the gratitude we receive?

We brought your belongings into storage and re-delivered them to Guilford, CT well within reason. I even gave you a credit on 1 vault, and you agreed that was fair. Now, you sit here and dispute a credit card charge and bad mouth us on this site, and you don't even have the dignity to do it by using your actual name.

I would also like to know why if all this damage occurred, why you never filed a claim with our claims company.

I would just like to know why you took the credit and acted like everything was fine and now you act like we never did anything for you?

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#3 REBUTTAL Owner of company

Who are you?

AUTHOR: Frank F - (U.S.A.)

POSTED: Monday, November 17, 2008

I am completely baffled as to who you are? I have checked our database several different ways and cannot figure out who you are?
I would really like to know, so that if there was mishandling of your claim, I can take care of that.
Secondly, I don't appreciate being called crooks! We are a very reputable company, and try very hard to handle our claims. All MY Sons are individually owned and operated. As you can see, Stratford is only listed here 2 other times. One the two are settled. The other was completely unwilling to unsettle.

There are many reasons people decide to write bad verbiage against a company. Today more than any other time, people expect more and are willing to pay less, a lot less.

This is the economy and times we are faced with. People are more unwilling to be reasonable when settling a claim. Hence, more reports on the internet.

I try very hard to avoid these issues, but sometimes there just isn't an alternative. That's why this site will continue. That's why you can write all you want here, because you do not need facts, basis, proof, just a keyboard.

Regardless, I am willing to look into your case if you want to email me at frank@allmysons.com

Thank you,
Frank F

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#2 REBUTTAL Owner of company

Who are you?

AUTHOR: Frank F - (U.S.A.)

POSTED: Monday, November 17, 2008

I am completely baffled as to who you are? I have checked our database several different ways and cannot figure out who you are?
I would really like to know, so that if there was mishandling of your claim, I can take care of that.
Secondly, I don't appreciate being called crooks! We are a very reputable company, and try very hard to handle our claims. All MY Sons are individually owned and operated. As you can see, Stratford is only listed here 2 other times. One the two are settled. The other was completely unwilling to unsettle.

There are many reasons people decide to write bad verbiage against a company. Today more than any other time, people expect more and are willing to pay less, a lot less.

This is the economy and times we are faced with. People are more unwilling to be reasonable when settling a claim. Hence, more reports on the internet.

I try very hard to avoid these issues, but sometimes there just isn't an alternative. That's why this site will continue. That's why you can write all you want here, because you do not need facts, basis, proof, just a keyboard.

Regardless, I am willing to look into your case if you want to email me at frank@allmysons.com

Thank you,
Frank F

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#1 REBUTTAL Owner of company

Who are you?

AUTHOR: Frank F - (U.S.A.)

POSTED: Monday, November 17, 2008

I am completely baffled as to who you are? I have checked our database several different ways and cannot figure out who you are?
I would really like to know, so that if there was mishandling of your claim, I can take care of that.
Secondly, I don't appreciate being called crooks! We are a very reputable company, and try very hard to handle our claims. All MY Sons are individually owned and operated. As you can see, Stratford is only listed here 2 other times. One the two are settled. The other was completely unwilling to unsettle.

There are many reasons people decide to write bad verbiage against a company. Today more than any other time, people expect more and are willing to pay less, a lot less.

This is the economy and times we are faced with. People are more unwilling to be reasonable when settling a claim. Hence, more reports on the internet.

I try very hard to avoid these issues, but sometimes there just isn't an alternative. That's why this site will continue. That's why you can write all you want here, because you do not need facts, basis, proof, just a keyboard.

Regardless, I am willing to look into your case if you want to email me at frank@allmysons.com

Thank you,
Frank F

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