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Report: #1357231

Complaint Review: All State Van Lines Relocation - Margate Florida

  • Submitted:
  • Updated:
  • Reported By: Andrea — Portland Oregon USA
  • Author Not Confirmed What's this?
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  • All State Van Lines Relocation 2000 N. State Road 7, Ste 101 Margate, Florida USA

All State Van Lines Relocation Bait and Switch at every turn Margate Florida

*Author of original report: Agreement reached with All State

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All State Van Lines is a Bait and Switch company. They sweet talked us into signing with them for our cross country move from Kentucky to Oregon. The original guy low-balled us on weight (I'm pretty sure on purpose) in order to get us to sign the contract. Then, at every turn, the cost increased by several thousand dollars. When the movers arrived to load us, they rushed packing and moving into one day. The mover tried to get my husband to come pick him up at a rest stop off of the highway before meeting him which was really weird. The movers did not carefully pack our stuff and broke several things. They didn't leave until almost midnight the night they packed us and charged us way too much for the packing material. 

We were guaranteed that our stuff would be delivered by February 22. However, the delivery date keeps getting pushed back and now All State is telling us they don't know when it will be delivered but it will probably be another week. They also are telling us that they can't "guarantee" anything. They are not quick to return phone calls and it's nearly impossible to get to a supervisor to speak with. They hide all kinds of things in your contract to trick you on purpose so they can take advantage of you. Now, they are only offering to reimburse us $30 a day for being late which is ridiculous since we are paying them over $11,000 dollars for this move. I have never felt so scammed in my entire life. We don't even have our stuff yet and who knows if we will get it. Do NOT use All State Van Lines if you actually want good customer service and to have your things moved in a professional way.

This report was posted on Ripoff Report on 02/20/2017 02:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/all-state-van-lines-relocation/margate-florida/all-state-van-lines-relocation-bait-and-switch-at-every-turn-margate-florida-1357231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Agreement reached with All State

AUTHOR: - ()

POSTED: Tuesday, March 21, 2017

After receiving our homegoods, we worked with All State Van Lines Customre Service to address the issues. We were able to come to an agreement on compensation for our negative experience.

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