Complaint Review: ALLIANZ GLOBAL ASSISTANCE - Internet
- ALLIANZ GLOBAL ASSISTANCE PO BOX 72031 RICHMOND VA23255 Internet United States of America
- Phone: 18004965821
- Web: allianzASSISTANCE.COM
- Category: Airlines
ALLIANZ GLOBAL ASSISTANCE FLIGHT INSURANCE U THINK U R BUYING GOOD INCASE OF INS, AND ALL IT IS A RUN AROUND TRYING NOT TO PAY U Internet
*UPDATE Employee: Help Team
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in good faith we bought flight ins. we were told he would be walking way before is is able. number one reason for ins. NOW after talking with them and faxing 18 documents and having drs reports made and filed ...they tell me it was a pre-existing condition..of course it was but he was to be able to walk by then u don't pay good money for ins 35-40 bucks ..this co. is a ripp off. we asked before purchasing and were never told lots of things..this is to keep u from ever trusting these people. god forbid somethign happened on trip ..there would never be enough papers to ever get a claim correct..also they didn't not say ins was for only 200 dollars each. lots of airfare more than that....i thought ins covered us...they r not reliable.
This report was posted on Ripoff Report on 03/28/2013 08:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/allianz-global-assistance/internet/allianz-global-assistance-flight-insurance-u-think-u-r-buying-good-incase-of-ins-and-a-1038734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Help Team
AUTHOR: Access America Help Team - ()
SUBMITTED: Monday, April 01, 2013
Dear Linda,
Thank you for taking the time to post. I am sorry that the travel insurance you purchased did not cover your specific situation.
We want consumers to make an informed choice when it comes to purchasing insurance, which is why we provide a link to review the policys terms and conditions prior to purchase. After purchasing, we offer every customer a 10-day free look, so should you decide the coverage doesnt work for you, you can obtain a full refund of your premium.
If you have further questions about the outcome of your claim, or would like someone to walk you through the policy you purchased in full detail, please dont hesitate to call our customer service line at 1-800-284-8300.
Regards,
Sarah, HelpTeam

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