Alltelalltel Cellular lied to me just to get a contract now im stuck Niles Ohio

in april of 2007. i wanted to get a cell phone. i check out some places and ads. i ended up at alltel in niles ohio. i told them i wanted something cheap as i dont use it often. i was told i could get 800 anytime minutes, free nights after 7 pm, and free weekends. with 2 year contract and free phone, $47.00 month, i said ok. well now its jan. of 2009.

my bill has been between $80 and $160.00. for months now. so i called because i didnt think i was using that many minuted. i was pretty careful about using it after seven and on weekends if i was to make a long call. thay told me when i called that my free minutes at nite didnt start until 9 pm. not 7 pm. ive been calling after 7 pm thinking all this time it was free like the sales girl told me.

so i went to the alltel store where i bought it. i still had the receipt with her name on it. i asked to see her about my free minutes ,,being she told me 7 pm and not 9 pm, oh my god, you would have thought i had snakes crawling out of my ears or something. the way they looked at me. she no longer works here.. so they said. so i proceeded to tell them what i was there for. why would she tell me 7 pm if the free minutes didnt start intil 9 pm. they just laughed and said, yep. she probably did, but we cant do anything about it. call customer service. so i did, they blew me off too.

so if your thinking of getting alltel as a phone provider. dont. even with a contract. they will stil rip you off. and there is nothing you can do about it. jeff.

Pappygol
warren, Ohio
U.S.A.