Report: #1396063

Complaint Review: Allumiderm - Allumineye

  • Submitted: Sun, August 27, 2017
  • Updated: Sun, August 27, 2017
  • Reported By: Southernbreed — Conyers Georgia USA
  • Allumiderm - Allumineye


Allumiderm - Allumineye A free trial that isn't a free trial. Like the previous person, I decided to try Allumiderm & Allumineye because it was a FREE TRIAL you just pay shipping and handling ($5.95 for the eye cream and $4.95 for the face/skin cream) I don't recall reading anything telling me to cancel in 14 days or be billed the full price. Not did I know that my trial started ON the order date!! I cancelled my subscription (that I didn't know that I had) but I'm still being billed $176.90 for a product that has shown me no results! Talking about a rip off...TRUST me, had I REALIZED that that charge was to occur, I would have been calling customer service (NO help) Costa Mesa California

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 I guess that this is your typical BYER beware. I ordered 2 free trial products from Allumiderm - Allumineye for the price of shipping and handling $10.90 on August 13,2017. On Sunday 8/27/17 there is a charge for $176.90 on my bank card. I Call the 888 number that is on my bank statement and I'm told that I didn't call within the 14 day trial period to cancel so I was charged the full price for the products!!!! ALSO, since I didn't cancel within the 14 days(which by the way started WHEN the order was placed) that I would NOT get a refund!! Wow...smh, THIS is why I will stick with Proactive...MUCH better customer service. Proactive really cares if you're satisfied OR not. Allumiderm-Allumineye, the don't care about your satisfaction...just your money

This report was posted on Ripoff Report on 08/27/2017 08:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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