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Report: #1397547

Complaint Review: Allumiere skin care - Internet

  • Submitted:
  • Updated:
  • Reported By: Linda — Centennial Colorado USA
  • Author Confirmed What's this?
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  • Allumiere skin care Internet USA

Allumiere skin care Internet

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 I ordered a "14 day free trial" from this company. I didn't even want the eye cream but I couldn't seem to order just the skin cream without also ordering the eye serum. When it arrived, the jar was so small, I didn't even open it and tried to find out how to return it. It had come in a plain Manila envelope without any phone number or address. The eye cream arrived a few days later again in a Manila envelope without any way to contact th company. I went online again and found a company website and sent a message to them saying I wanted to return it and didn't want to b charged. I asked o cancel. I did not r Clive a reply but thought the matter was settled. When I received my credit card bill, I found th charge for both and Finally, an actual phone number. I called the company and they told me I hadn't followed the proper channels to cancel the order. The person finally offered me a 50 percent off on the product which I foolishly accepted not realizing that then my cr did card company probably wouldn't help me get the rest of it refunded. I am just one of hundreds of reports on this company. Do not get sucked into buying this. The free trial is anything but.

This report was posted on Ripoff Report on 09/02/2017 02:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/allumiere-skin-care/internet/allumiere-skin-care-internet-1397547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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