Careglow AkA Nova Skin Sciences, Allumiere skin care Paid $4.96 4 free trial but returned it unopened right away on 6/6 and chrgd $109.00. They claim they didn't receive it back! St. Petersburg Florida

 I received this product Allumiere, some how when ordering Carcinea Cambogia and was charged $4.96 for free trial shipping cost. My bank statement says by "careglow". I called on 5/30, spoke to "Emma", then "Eugien Anderson" to return the Unopened product and was promised I would not be charged anything else. I returned the product Unopened as "Refused" through the post office on June 6th as well as the Carcinea product (Both of which come from the same call center apparently). I have the tracking # for the Carcinia product due to having pay again for the return but I don't know how to get one for the Refused delivery of the Allumiere skin care product. I spent an hour trying to get my refund today and they refused but offered 40% 0f the $109.00 charged on July 10th. I don't have this product, it was sent back immediately Unopened and now I find out that they have scammed numerous people the same way! They have several warehouses and today, one employee tells me my product went back to California "Which I remember it did" and another one later told me a different address.. They all keep saying their scripted talk and Not listening to the truth and make you wait for a So-called manager only to start All over again with the Same conversation. Please Help me