Report: #1385030

Complaint Review: Careglow

  • Submitted: Wed, July 12, 2017
  • Updated: Wed, July 12, 2017
  • Reported By: Penny — Phoenix Arizona USA
  • Careglow

    , Florida
  • Phone: 1-855 690-1940
  • Web:
  • Category: Skin Care

Careglow AkA Nova Skin Sciences, Allumiere skin care Paid $4.96 4 free trial but returned it unopened right away on 6/6 and chrgd $109.00. They claim they didn't receive it back! St. Petersburg Florida

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 I received this product Allumiere, some how when ordering Carcinea Cambogia and was charged $4.96 for free trial shipping cost. My bank statement says by "careglow". I called on 5/30, spoke to "Emma", then "Eugien Anderson" to return the Unopened product and was promised I would not be charged anything else. I returned the product Unopened as "Refused" through the post office on June 6th as well as the Carcinea product (Both of which come from the same call center apparently). I have the tracking # for the Carcinia product due to having pay again for the return but I don't know how to get one for the Refused delivery of the Allumiere skin care product. I spent an hour trying to get my refund today and they refused but offered 40% 0f the $109.00 charged on July 10th. I don't have this product, it was sent back immediately Unopened and now I find out that they have scammed numerous people the same way! They have several warehouses and today, one employee tells me my product went back to California "Which I remember it did" and another one later told me a different address. [continued below]....

...... They all keep saying their scripted talk and Not listening to the truth and make you wait for a So-called manager only to start All over again with the Same conversation. Please Help me

This report was posted on Ripoff Report on 07/12/2017 02:34 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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