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Report: #1393426

Complaint Review: Allura Serum - Fountain Valley California

  • Submitted:
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  • Reported By: Betty — San Francisco California USA
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  • Allura Serum Fountain Valley, California USA

Allura Serum Deceptive guarrantee for the trial period Fountain Valley California

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I accepted their free trial offer of the Allura Serum with a 14 day money back guarantee. I ordered the product on 7/10/17 and received it on 7/13/17. After using the product for 12 days I called and cancelled my order. The cancellation was confirmed by Jenavee (employee #8411). Today, I received my CC statement and saw a charge of $89.95. I called the company to have the charge removed because I cancelled within the 14 day money back guarantee. I was told that the 14 days was from when I placed the order and not from when I receive the product. They would not refund the $89.95. Very deceptive. Be aware of this practice if you want try the product.

Now let me give you my evaluation of the product. I have used it daily for 34 days and can honestly say there is no change in the appearance of my skin. The product is just a very expensive moisturizer cream with a lot of marketing hype. Save your money!

This report was posted on Ripoff Report on 08/17/2017 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/allura-serum/fountain-valley-california-92728/allura-serum-deceptive-guarrantee-for-the-trial-period-fountain-valley-california-1393426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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