Ally Auto Formerly GMAC Beware of this company Nationwide

 I financed a car through Ally in August 2015. Sent my first payment in September 2015. Received call from Ally stating they had not received my payment. Checked the status of my money order and it had been cashed. Called Ally back and told them that the money order had been cashed. After being on hold for over an hour, Ally told me that they did receive the payment, but since I failed to put an account number on it, the payment would not be applied to my account but to an unidentified account. After speaking to a supervisor, I was told that the payment would be applied to my account. For my October payment, I made an automatic payment via debit card. At this time, I also enrolled in automatic payments to avoid any confusion that would occur. My next payment was taken out of my account well after the due date and I was charged a late fee for the previous 3 months even though I was enrolled in automatic payments. In December, i tried to access my online account and was locked out. I called Ally and was told I was locked out because of late fees. A couple of days later, a tow truck showed up to repo my vehicle. I called Ally and was told that I was 2.5 months behind on my loan. That was a complete lie because I was 4 months into my loan and had already made 3 payments, with the 4th payment scheduled to come out with automatic withdrawl. After being transferred to a different CSR, I was told that I had not made a payment in 2 months. WRONG!! I explained that I had email messages confirming that my payments had been made. Apparently the first payment that I mailed in still hadnt got applied to mu account, even though I have the money order receipt and the money order had been cashed. I called Ally's redemption center and was told that I would have to pay $1300 to get my car back. A bunch of BS. I am filing a lawsuit against Ally. They cheat people out of their money by charging unexplainable late fees. I pulled a copy of my credit report, the same day of repossession, and Ally had reported that I had made three on time payments. I wish I would've done my research on this company before I signed my signature.