Complaint Review: Amazon Seller Central - Seattle Washington
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- Author Not Confirmed
- Amazon Seller Central PO Box 81226 Seattle, Washington United States of America
- Phone: 877-251-0696
- Web: sellercentral.amazon.com
- Category: Small Business Services
Amazon Seller Central Amazon Services, Amazon.com A con buyer bought a book I was selling and amazon gave it to him for free. Ripped ME off. Seattle, Washington
*Consumer Suggestion: Former Amazon Marketplace Sellers: Sign My Petition!
*Consumer Comment: robbed by amazon
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Theres nothing more that I hate than a company such as Amazon.com that robs good peoples money. The book that I sold had a strict no refund, as-is policy, but this seller filed for an A-Z Guarantee Claim to try and get his money back after changing his mind or possibly copying every page right out of the book.
Amazon.com asked me for my side of the story and I told them that we have a strict no refund policy, especially on used items, but that the buyer will be given the one time option to return the book to me. I also mentioned to them that I would return the money minus original shipping costs, provided that they return the book to me.
Without asking for my Approval, Amazon refunds the buyer the money, and I am now book less. I called Amazon Seller Central support and all they told me is " We're sorry, it's the buyer's decision to return the book or not." Well, that's ridiculous!!! I don't go buying something on Amazon.com, then ask for a refund, get my refund, and not return the product back! It just doesn't work that way. And not only that but Amazon charged me two times for the refund. So the original $49 dollar sale cost me almost 110 dollars in expenses, plus the book.
This report was posted on Ripoff Report on 08/20/2011 10:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amazon-seller-central/seattle-washington-98108/amazon-seller-central-amazon-services-amazoncom-a-con-buyer-bought-a-book-i-was-selling-767725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Former Amazon Marketplace Sellers: Sign My Petition!
AUTHOR: Persian Memories - (United States of America)
SUBMITTED: Thursday, November 24, 2011
Friend,
I just created a petition entitled The United States Congress and Attorney General: Congressional investigation & class-action lawsuit against Amazon.com, because I care deeply about this very important issue.
I'm trying to collect signatures, and I could really use your help.
To read more about what I'm trying to do and to sign my petition, copy & paste this link into your browser:
http://www.change.org/petitions/the-united-states-congress-and-attorney-general-congressional-investigation-class-action-lawsuit-against-amazoncom?share_id=LhkoDUoXQb&
It'll just take a minute!
Once you're done, please ask your friends to sign the petition as well. Grassroots movements succeed because people like you are willing to spread the word!
#1 Consumer Comment
robbed by amazon
AUTHOR: screwed 2 - (United States of America)
SUBMITTED: Tuesday, October 25, 2011
I to have been robbed by Amazon. I sold a product, brand new in the box, 89.00 the customer changed there mind, PLEASE NOTE nothing wrong with the item they just changed there mind and did not want the product. I was unaware of any issues with my product or my customer.
On the 30th day of receiving the product the customer filed an A-Z claim against me, I had no clue of any claims, I contacted Amazon explained the problems, I WAS NEVER INFORMED OF ANY ISSUES, BASICALLY WAS TOLD TO BAD WE ARE REFUNDING THE MONEY AND THE CUSTOMER CAN KEEP YOUR ITEM.
There is more to the story a lot of arguing with Amazon but no results. They have now put a hold on my disbursements just in case there are any more A-Z claims on my account. IN OTHER WORDS if someone wants another 1 of my products all they have to do is buy it pay for it wait 30 days, then say they dont want it , then receive a full refund and keep the item. What a great system for thieves. There policy is an open invitation to just steal from sellers. What has happened to our country. WOW
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