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Report: #1207855

Complaint Review: Amazon.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ripped Off in WA — Bremerton Washington
  • Author Confirmed What's this?
  • Why?
  • Amazon.com Nationwide USA

Amazon.com -CS Rep "Ren" REFUSED TO CREDIT CHARGES ON MY CREDIT CARD MADE BY AMAZON>COM THAT THEY ACKNOWLEDGED WERE FRAUDULENT WorldWide from Seattle, Washington Nationwide

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Amazon.com refused to credit charges made by Amazon.com back to my Credit Card that they acknowleged were fraudulent!  They passed the buck told me to "Talk to the Bank" whereas 5 other online companies such as Cabelas, Bass Pro Shop. Overstock, Lands End, Zappos, and Macy's immediately and voluntarily removed and/or credited all charges involved.  Jeff Bezos should be extremely upset with his CS Department for such an action for a Worldwide Company he established based on excellent Customer Service.  I hope he will clean house in Amazon's Customer Service Department and get the Company back on track and known for excellent Customer Service.

 

 

 

This report was posted on Ripoff Report on 02/09/2015 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amazoncom/nationwide/amazoncom-cs-rep-ren-refused-to-credit-charges-on-my-credit-card-made-by-amazongtco-1207855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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