carid.com camperid.com I have given carid.com a second chance based on the assurances of carid.com representative "Joe” who took my order. After which I discovered the same part was available from amazon.com for significantly less: $81.88 = $219.87 – 137.99. Please contact me so we can make the adjustments that would give carid.com the opportunity to earn my repeat business. New Jersey

From:

David Paul

1212 Whipple Ave. Suite 318

Redwood City, CA 94062

davidrpaul1st@gmail.com

(415) 724 – 5127

August 15, 2020

To:

sales@Carid.com status@carid.com support@carid.com 

Topic Order Number: 36477165 from carid.com requires price match.

The Misfit Motorcraft Part #: NGL7776N recommended and originally shipped by carid.com.

The replacement alternator Part #: AC Delco 335-1207 currently awaiting shipment by carid.com.

Per Order Number: 36477165 Carid.com needs to take more responsibility for the necessity of this order being the error in the carid.com recommendation to order the Misfit Motorcraft alternator, Part #: NGL7776N, originally shipped.  Obviously, as joe confirmed, I never would have ordered the aforementioned Motorcraft Misfit without the green light from carid.com that this fit my make, model and year of car.

The replacement alternator, AC Delco 335-1207, is available from Amazon, including shipping, for $137.99.  That includes shipping.

I have, as a carid.com customer, provided marketing insight to carid.com. Thus, I expect to be treated respectfully.

The driver of a Ford Crown Victoria wish to buy top quality parts to maintain the dependability associated with the model.  Also, we look for reliable suppliers that ship the right product at the right price the first time.  I have given carid.com a second chance based on the assurances of carid.com representative “Joe” who took my order.  

After which I discovered the same part was available from amazon.com for significantly less: $81.88 = $219.87 – 137.99.

Please contact me so we can make the adjustments that would give carid.com the opportunity to earn my repeat business.  

Sincerely,

David Paul