CARID.com They sent me headlights that weren't compatible with my vehicle after reassuring me they were Cranbury New Jersey

Below is a transcript asking for fitment for my car. I also watched the install video for these headlights and it lead me to believe that these were completely plug and play and they are far from it. Now I am fighting for a refund that i was promised earlier but instead of a return label i am getting into a pissing match about how I was wrong. I even called the manufacturer and they said there is no replacement that would fit my car without throwing errors.
Almost $700 invested and i have nothing that works just emails back and forth as to how I was at fault.

Myron Larson[2:27 PM] I have a 2014 335i xdrive and am getting ready to pull the front end apart to rewire some sensors as well as fix some broken grill stuff from a bad pro install

Myron Larson[2:27 PM] I was wondering if those headlights are completely compatible with my car

Myron Larson[2:27 PM] and if i can get them shipped quickly

Kristy Mar[2:27 PM] Do you have auto leveling system?

Myron Larson[2:28 PM] I have the garage consumed and its beginning to snow here

Myron Larson[2:28 PM] yes

Kristy Mar[2:28 PM] Thank you very much! Let me check this for you. Please bear with me for 3-5 minutes, so I could check your request.

Myron Larson[2:28 PM] Thanks

Kristy Mar[2:30 PM] Thank you for holding! The part is confirmed to fit BMW 3-Series 2014-2015. 
Fits Following Model(s):

F30 Body Code with Auto Leveling Kit with Factory HID/Xenon Headlights
It would be shipped out on Monday. This item is good in stock as of today and ready to be shipped! 
Follow this link to see the item you were looking for including 3% discount, also use the link to complete the order:
Myron Larson[2:31 PM] Thanks