Ameri-Source Publications ripoff Champlain New York

I received a notice dated Jan 16, 2004 stating we are past due on an invoice for $299.95. I had not received the original invoice and I also knew that, the company that I work for has had a problem with this company before. I thought the issue had been resolved.

We fell for this scam in 2000 and actually paid an invoice at the time. I attempted to call their Customer Service Department to no avail on numerous occasions between Jan 16, 2004 and Jan 30, 2004 when I received a Final Notice stating that our account would be transferred to their Collections Department.

I finally got in touch with a representative who told me that the contract signed in 2000 was a "rollover" contract that leaves the responsibility to cancel with us. However, she would not let me cancel until next cycle in 2005. Moreover, when I requested a copy of the agreement in question, she told me they can not produce it from as far back as 2000. I requested proof of our "binding agreement" numerous times through our conversation and she said that our prior payment constitutes that proof.

I tried to reason with her, saying we are a very small local company that only advertises within its community and thus does not need a business listing in another state.

I finally confronted her about the fact that, before our conversation, I had researched her company and had found numerous complaints on the web. She proceeded to explain that she constantly gets phone calls from people that are coming up "with all sorts of crazy ways to get out of paying a bill."

I refused to pay the bill once again and she threatened me with legal action.
Any advice?

Victoria
Edgartown, Massachusetts
U.S.A.