Report: #896267

Complaint Review: American Cellars Wine Club

  • Submitted: Tue, June 12, 2012
  • Updated: Tue, June 12, 2012
  • Reported By: Ron — Baltimore Maryland United States of America
  • American Cellars Wine Club
    822 Hampshire Rd Suite E
    Westlake Village, California
    United States of America

American Cellars Wine Club Excessive charges to my credit card without authorization Westlake Village, California

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I joined the American Cellars Wine Club on Jan 14 and received a shipment of 6 bottles of wine for a total charge of $41.94 on my credit card.  I called  and changed my order to a quarterly shipment instead of a monthly shipment.  At the end of May I was informed by mail that I would be charged a membership fee of 30.00 per year.  I called on Jun 4 and cancelled my membership.  I received my credit card bill yesterday and had charges of $30.00 for membership fee and charges of $125.09 for 6 bottles of wine which I did receive.  This charge of $125.09 for 6 bottles of wine is $20.85 per bottle not including the $30.00 membership fee.  I called on Jun 4 and spoke to Danielle about the charges and received no help.  She informed my request would have to be sent her superior and I would receive an answer by the end of the day.  So far, no response.   

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