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Report: #1212263

Complaint Review: American Credit Assistance - Miami Florida

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  • Reported By: Me — Any Virginia
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  • American Credit Assistance 10460 SW 123RD ST Miami, Florida USA

American Credit Assistance ACA, Cardholder Services, Qualification Department, Lionel Foster; Robert Bristol; Celso Miller Identity theft; telephone terrorist Miami Florida

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American Credit Assistance called me on 2/19/15 with the classic robocall:  "This is a very important message about your current credit card account....".  They did not identify themselves initially so in an effort to identify them, I played along and provided a unique/bogus ss# and birthdate.  I provided them with the number of a Mastercard gift card that had a zero balance (and just told them it had a high balance, high APR, etc).

I got through three levels of screeners including Lionel Foster, Robert Bristol and Celso Miller, the latter identifying himself as a "financial advisor".  Once I realized who I was dealing with, I ended the call.

Yesterday I received a letter via US Mail from Capital One asking me to contact them to verify my social security number to complete my "application".  I immediately pulled my credit report and on 2/19/15 three different credit card applications were opened in my name with three different companies, including Capital One.  I called Capital One and the rep confirmed that the application was opened using the identical unique/bogus ss# and birth date I provided the telephone terrorists at American Credit Assistance.

I subsequently filed a police report for identity theft and am requesting a 7 year freeze on my credit report.  

Hoping someone else might benefit from my experience.

This report was posted on Ripoff Report on 02/27/2015 06:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-credit-assistance/miami-florida-33176/american-credit-assistance-aca-cardholder-services-qualification-department-lionel-fos-1212263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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