Complaint Review: American Express - Internet
- American Express americanexpress.com Internet U.S.A.
- Phone: 800-5253355
- Web:
- Category: Questionable Activities
American Express scam San Diego California Internet
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I signed up with American Express Platinum credit card services over 3 years ago. I chose them because they offered an unlimited balance and all sorts of other benefits. I have been completly happy with the services until recently. I run my own business and use the credit card for the ease of accounting.
Today, American Express arbitrarily decided to decline a $5,700 charge from one of my vendors. This made my company look bad. When I called to see why the transaction was declined, the representative told me it was an unusual charge and they would accept the charge if I sent American Express $3,000 because my balance was over $10k.
Mind you, I usually carry a balance between $20-$30k and pay the balance off monthly. Looks like the credit crunch is getting to American Express, too. Treating a loyal and credit worthy customer like this is absurd and bad business. As of today, I have cancelled my credit card and am no longer associated with this company.
Brent warner
San Diego, California
U.S.A.
This report was posted on Ripoff Report on 11/03/2008 01:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-express/internet/american-express-scam-san-diego-california-internet-387500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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