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Report: #1398841

Complaint Review: American Express - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Travis — Chanhassen Minnesota USA
  • Author Not Confirmed What's this?
  • Why?
  • American Express Nationwide USA

American Express AMEX Not Honoring/Crediting 60,000 Skymiles Promotion marketed to me to open a Delta Gold Skymiles Card Nationwide

*Consumer Comment: Reason

Show customers why they should trust your business over your competitors...

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Cancelled my accounts with AMEX tonight after not receiving the promotional 60,000 miles from signing up with Delta Gold Skymiles card marketed directly to me. Customer service said they could do nothing to remedy and told me to take it up with Delta. Delta said it was an AMEX issue. I know closing my accounts won't be on AMEX's radar but I refuse to deal with companies out of principle that dupe their customers with false and misleading marketing and don't care to make things right. Very disappointed as I signed up to get the bonus and exclusively used the card to make the spend limit. I could have used another card for rewards and let an honest company make the fees on the transactions. Feel very mislead and upset.

This report was posted on Ripoff Report on 09/08/2017 07:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-express/nationwide/american-express-amex-not-honoringcrediting-60000-skymiles-promotion-marketed-to-me-to-1398841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Reason

AUTHOR: Robert - (USA)

POSTED: Saturday, September 09, 2017

What was the reason they gave you for not being able to give you the points?

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