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Report: #127782

Complaint Review: American Hardwood Flooring - Atlanta, Las Vegas, Oregon Nationwide

  • Submitted:
  • Updated:
  • Reported By: Reston Virginia
  • Author Not Confirmed What's this?
  • Why?
  • American Hardwood Flooring hardwoodflooringusa.com Nationwide U.S.A.

American Hardwood Flooring ripoff, evasive after sale, non-existent customer support, dishonest, misleading, fraud Atlanta, Las Vegas, Oregon

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Company was helpful up and until I made payment. They promised me they would be able to make my shipping date and have not. Since payment has been made there have been more than a dozen emails, phone calls all with "no response" I was told that the shipment would be coming from a Canadian mill, but am now being told that it's in a container on a boat coming in from overseas. The customer support team (Jeff) has hung up on my wife and myself on several occassions after giving us the runaround over and over stating that "nobody" in "any" departement was ever available.

The online tracking message hasn't changed in over a month. With out a doubth the dumbest decision I have ever made and the worst customer support I have ever dealt with. I can only hope that my push via legal action will at least get me my money back.

Richard
Reston, Virginia
U.S.A.

This report was posted on Ripoff Report on 01/17/2005 09:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-hardwood-flooring/nationwide/american-hardwood-flooring-ripoff-evasive-after-sale-non-existent-customer-support-dish-127782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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