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Report: #417815

Complaint Review: American Home Servicing - Irvine Texas

  • Submitted:
  • Updated:
  • Reported By: westerville Ohio
  • Author Confirmed What's this?
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  • American Home Servicing www.ahmsi3.com Irvine, Texas U.S.A.

American Home Servicing - AHMSI prolonging customers to increase fees for repayments Irvine Texas

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I purchased my home form Option One Mortgage in '06. I work for the automobile industry as the demand for automobiles started to decline, employees were being displaced. I was placed in a positon and my income was decreased. I got behind on my mortgage and AHMSI placed me on a repayment plan. Now the repayment plan I discussed with the customer service representative was not the plan I received in the mail. But desperate to keep my home, I went ahead complained and signed it. The payments were even higher than my previous amount! I contacted them again and asked for a loan modification in March of '08. I was given the loan modification. I started working overtime to keep up with my mortgage. Then my company said that they would not pay anymore overtime. I contacted AHMSI in August and said that my payment would be 12 days late but I will pay it. They told me if I couldn't pay it on time then I would go into foreclosure. Well I couldn't pay. So I would ask them to give me reinstatement amounts which they never could right away. I always had to call back 3 or 4 times before I could get an answer. And by that time the fee had increased by 1200+ dollars. I would call each week trying to save up for the next amount they gave me but I could never catch up to them. The service reps would always give me different answers and I would have to repeat my story each time. Some reps would say I couldn't get on a repayment plan others would say it was ok. My home has a sale date of 2/18/09. I called back on 1/26 because I was told I could pay $4300 by the 30th and get on a repayment plan again and that was the date to call because you have to pay within 7 days. I spoke to a lady who said no you are now eligible for a loan modification. I informed her that loan modifications are only available once a year and that I would not be able to apply until March '09 and that would be too late. She reassured me to go ahead and apply. I did so on 1/27/09, faxing all the information in. Today I called back and I was told I could not apply until March '09 and in order to be placed on a repayment plan I had to pay $5500 within 7 days! This company would rather have their customers go into foreclosure than to help them. They only have 1 option to help their customers (repayment) because they will not give their customers loan modifications. The repayment plan is not a good idea because they give you a monthly payment that is outrageous knowing you cannot keep up with it. I am now thinking of filing bankruptcy. I really do not know what to do. All I know is that the government should look into this company and how they are cheating hard working Americans out of their money.

Sm
westerville, Ohio
U.S.A.

This report was posted on Ripoff Report on 01/29/2009 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-home-servicing/irvine-texas/american-home-servicing-ahmsi-prolonging-customers-to-increase-fees-for-repayments-irvin-417815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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