Complaint Review: American Home Shield - Service Master - Memphis Tennessee
- American Home Shield - Service Master Memphis, Tennessee U.S.A.
- Phone: 901-537-8071
- Web:
- Category: Home Warranty Companies
American Home Shield - Service Master Ripoff This company persistently and consistently lies to its customers Memphis Tennessee
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I filed a claim with this company on Sunday 18th June 2006. Four days later I have yet to have the issue resolved. The issue is that their customer service (and I use the word advisedly) reps cannot schedule a contractor to come out to my house and fix my broken dishwasher.
They have told me that company A would be coming, but company A never called. They told me company B would be at my house at 6.30 on Thursday 22nd June. Company B did not show up.
When I called to enquire as to the whereabouts of company B I was told that no, indeed, it would be company A that would attend - there was no record of company A in their system.
Needless to say, the contractor for company A (who has yet to show up) could not be reached either by AHS or by representatives from company A.
Several hours of phone calls have gone by. I work during the day, and of course in the evening when I can be home to receive service technicians, all of the contracted companies are effectively closed.
I pity everyone who has to work at AHS, but my pity only goes so far. These people have consistently lied to me regarding fulfilment of their side of a contract, providing false information and refusing to answer my queries as to when I could expect the situation to be resolved.
I caution anyone thinking of taking out a contract with these mendacious thieves to think very carefully before entering into any sort of business arrangement with ServiceMaster companies. I will be cancelling my contract as soon as they have finally repaired my dishwasher.
Simon
Atlanta, Georgia
U.S.A.
This report was posted on Ripoff Report on 06/22/2006 05:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-home-shield-service-master/memphis-tennessee/american-home-shield-service-master-ripoff-this-company-persistently-and-consistently-l-197670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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