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Report: #981474

Complaint Review: American Immigration Center Inc - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: this is true — Casselberry Florida United States of America
  • Author Confirmed What's this?
  • Why?
  • American Immigration Center Inc 2520 SW 22 St., #2-077, Miami, FL 33145 Miami Flor Internet United States of America

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I was serching to find the form to apply to renew my Green Card !
As soon I put this in the search engin  : "Green Card Renewal Form"  this website : www.us-immigration.com show up on top of Google ! 
The very first thing they ask you to put in is your Credit Card Information giving me a WARNING they got  my IP address and if I give false information or try to give wrong information about my Credit card they have my IP.
It is very confusing because I was expecting to get the form I90 and be able to download it or print it, but the next page told me I was charge $ 149.00 on my Credit Card.
Few minutes later I got a call from them telling me I didn't finish the application and ask what kind of SCAM is that ! The Man said you need to call Customer Care and I did.
First they put me on "HOLD" after few minutes I finally talk to a very rude person, after she finally listen to me she said you want a refound ? I said YES because I don't need your help to fill the form I90, I can do it myself. She said no problem but it have a Cancellation Fee $ 29.00 and I told her I want my money back and I will call my Credit Card Co. She said OK you want contest it's fine but if you agree to pay $ 29.00 you will get back a Credit for $ 120.00 in you Credit Card in the next 3 to 5 days.
I did agree because the money is tight.
So if I don't get $ 120.00 back in my Credit Card withen the next 5 days I will let you know here Guys.
Happy Holidays ... 

This report was posted on Ripoff Report on 12/13/2012 09:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-immigration-center-inc/internet/american-immigration-center-inc-us-immigrationcom-do-not-pay-any-fees-to-fill-your-green-981474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
2Consumer
0Employee/Owner

#4 Author of original report

Ok this is to let everyone know about my complaint against American Immigration Center !

AUTHOR: this is true - (United States of America)

POSTED: Thursday, January 24, 2013
I got my Credit Card report and I am very please to say to all of Ripoff Report readers  this Company finally did gave me a Credit of $ 120.00

I am glad it's all good and hope I will never have to do this again !

Thanks to American Immigration Center ( Customer Service )
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#3 UPDATE Employee

American Immigration Center

AUTHOR: US-immigration.com - (United States of America)

POSTED: Thursday, January 24, 2013

If you make a payment to our website, the charge will go through as soon as you hit the submit button and click on the box that states that you agree to our terms and conditions on the payment.

As far as the information you have provided, if you were expecting a refund of $120, you should have received a credit for that amount after your charge. The charge will not disappear, you will simply see the charge and then a credit.

If you need assistance regarding your refund, feel free to contact us.

Thank you,

American Immigration Center

1-800-814-1555

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#2 Author of original report

Like I said in my FIRST report I will let you know if they take $ 149.00 on y Credit Card !

AUTHOR: this is true - (United States of America)

POSTED: Monday, January 14, 2013
Well I got my monthly Credit Card report and guess what !

American Immigration Center Inc, ( US-Immigration.com ) took $ 149.00 out of my Credit Card after they promise me if I agree to pay $ 29.00 for no contest they will charge me only $ 29.00

THEY DID CHARGE ME $ 149.00 on my Credit Card !

Now it's time to take action against : American Immigration Center Inc, ( US-Immigration.com )

I will go to BBB.org file an official complaint and also file a " SCAM "complaint with the F.B.I. 

I will also get my Credit Card Company involve to request the full amount of $ 149.00 from  American Immigration Center Inc.
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#1 UPDATE Employee

American Immigration Center

AUTHOR: US-immigration.com - (United States of America)

POSTED: Friday, December 14, 2012

We apologize for the inconvenience encountered while accessing our website. We provide a service to help prepare immigration forms. We are not the USCIS and we do provide information about what services and products our website provides and where to get the forms at no cost on our home page.

Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS.

If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. Please feel free to contact us for any further assistance.

Thank you,

American
Immigration Center
1-800-814-1555



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