Complaint Review: American Law Firm - Santa Ana California
- American Law Firm 1600 N. Broadway St. Suite 700 Santa Ana, California United States of America
- Phone: 714-597-7310
- Web: www.americanlawfirm.net
- Category: Lawyers
American Law Firm Amercian Law Firm is a firm full of scam artist preying on desperate consumers looking for ways to save their homes. Santa Ana, California
*UPDATE EX-employee responds: TOTAL SCAM ARTISTS!
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On February 2010, I contacted the American Law Firm, and I initially spoke to Joseph Shalaby, Executive Director of the Firm, and at the time I was about one month behind on my mortgage. He advised me to skip a couple of payments on my mortgage, because it would look more favorableto the lenders giving me a loan modification. I had no idea I was going to have to pay nearly $5000.00 in the hopes of getting a loan modification for 2 properties that I was looking to get modified. However, the deciding factor for me was the fact that I was lied to by one of the employees assuring me that if they weren't able to assist me on obtaining a loan modification, that I could get a full refund. Hearing that was what convinced me.
Over the course of 10 mths I supplied the American Law Firm with every piece of documentation they asked for. The first Processor that was assigned to my case was Kim Shipp. She was actually very professional and I heard from her on a regular basis. After about 6 mths, my case was assigned to someone by the name of Joann (Last Name unknown). Needless to say, once she took over my case, It was nearly impossible for me to get a response to any of the emails I sent to her on any questions I might have had.
I was always receiving emails from the initial processor, Kim Shipp informing me that my house was not in the process of going into foreclosure. Then when I received a foreclosure notice in the mail, and I scanned it to the processor stating my concern, my email was ignored. I scanned that letter 3 times, and all 3 times my email was ignored. At that point, I decided to take it upon myself to call the lender to see what was going on with my house, and that's when I discovered that my house actually had a sale date of the 7th of December. Mind you it was already the 2nd of December, and the letter was scanned to the Processor the 1st week of November, which was more than enough time to contact the bank to see what could be done to avoid or postpone the foreclosure.
On the 6th of December, the day before the sale, I was on the phone with a customer service representative from my lender, and when she discovered that I was a U.S. Army soldier, overseas serving my country, that was my saving Grace. I got absolutely no sleep that night ensuring that I faxed every piece of documentation possible to ensure my house was taken off of the foreclosure list. On themorning of the sale, the 7th of December, I was on the phone with another Customer Service Representative for 2 hours ensuring that my house was removed from the Sale List...and in the end, I was successful...Again.....I was successful. Quite naturally the American Law Firm tried to take credit for being the ones responsible for stopping the sale at the last minute, stating that it was the documentation that they faxed at the very last minute was what stopped the sale, and when I contacted another Customer Service Representative to verify if this was in fact true, they confirmed what I already knew, that the American Law Firm faxed and did nothing at the last minute to stop the sale....But it was infact everything that I faxed to them the day before that stopped the sale.
I just so happened that the very next day, the 8th of December, I was going home to the States for the Christmas holidays, and there was a note on my door from the people who actually purchased my home stating that I needed tovacate the premisesASAP or start paying them rent. When I contacted my lender, it was discovered that my house was actually sold on the courthouse steps the day prior, but the sale was rescinded at the last minute because of the docs I faxed.
When I emailed a letter to the American Law Firm seeking a refund for services that I felt were not rendered, I received an email from one of the Managers Tony (Last Name unknown) basically berating me for beingthe irresponsible one forfalling behind on my mortage, and in so many words ensuring me that I would not be getting a refund. A few weekslater, just as I had expected, I received a letter from the American Law Firm stating that they basically did their job and I am basically not due a refund and my case was closed. Again, I am not the least bit surprised by this, because it's firms such as this that prey on desperate hard working people such as myself who have fallen on hard times willing to pay an astronomical amount of money in the hopes of saving their property from foreclosure, and in the end, when people have lost their homes, they refuse to keep their promise of refunding the consumer.
I would like to believe that I was one of the fortunate ones that was able to save my property from foreclosure, but I have read countless complaints on the internet about people who have sought the help of the American Law Firm in the hopes of saving their property, and in the end they still end up losing their homes as well as their money.
As a result of this, I am prepared to take this firm to Small claims court in the hopes of receiving some form of refund...any amount would be worth it...but I wanted to tell my story in the hopes of putting an end to this firms continuance of scamming hard working people out of the money that they don't have.
This report was posted on Ripoff Report on 01/21/2011 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-law-firm/santa-ana-california-92706/american-law-firm-amercian-law-firm-is-a-firm-full-of-scam-artist-preying-on-desperate-co-685205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
TOTAL SCAM ARTISTS!
AUTHOR: myname - (United States of America)
SUBMITTED: Tuesday, April 17, 2012
I am seeing a couple names tied to the business: Joseph Shalaby and Korollos Shalaby. Joseph Shalaby has multiple listings of fraud on the internet ranging from mortgage refinancing, loan modification, and now false auditing services. I guess you can say bad habits are hard to quit.
"American Law Firm" at some point changed names and made a new website offering securitization auditing services. I cannot find any recent work bein perfored by Property Solutions Center, so I'm assuming they shortly went outof busines or are in hiding again. They were performing audits to find flaws in the ownership of mortgage notes tied to properties. In most cases, companies continually over-promise and under-deliver and then fly under the radar until disgruntled clients just fade away. They were tied with other companies to handle the loss mitigation or settling of cases prior to court, but I havent seen any evidence showing the audits had enough value to proceed with following step. I have spoken to multiple employees there, or past employees I guess you can say, that said they weren't being paid on time, continually received bounced checks, and were eventually fired or forced to quit. All of their numbers are disconnected, so I dont know how they could still be accepting files for their scheme to supposedly help homeowners.
I would not advise anyone to do business with this firm and if you hired them for representation, I would look to try and get your money back if work was not performed and then file suit with the attorney general in your state.
Their contact information shows offices in California, Nevada and Arizona, but the registration of the site is private, and it's only been around since August 9, 2011. (See Whois) So for all of its claims of what it tells you it would like to do for you, it has absolutely no track record on the web to indicate that it can actually do it. To the contrary. It's unknown to the Better Business Bureau. It is not registered with the Secretary of State as a lawful business entity in either Arizona or Nevada and does not match the particulars of a registered California business with a similar name


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