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Report: #660932

Complaint Review: American Leak Detection - Thousand Oaks California

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  • Reported By: Scott — WEST HILLS California United States of America
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  • American Leak Detection P.O. Box 1285 Thousand Oaks, California United States of America

American Leak Detection Charged me $175 for second visit under warranty Thousand Oaks, California

*Consumer Comment: Considering using American Leak Detection

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Company Representative advised me to have him return within 30 days for follow up visit to retest equipment. He promised no charge but now the company is charging me $175. No where was it mentioned that this charge existed. With good faith I had my equipment repaired, but not to the standards of the company. Now I still have the same problem as before & have already paid them $300. Now they want $175 more but the problem still exists. I had 2 professionals look at my problem after the first service & they stated that there was no way my problem was from the condition of my return line. I have since fixed the small leak they claim caused the original problem yet my pool level still drops, confirming my conclusion. I am outraged that they are insisting on charging me $175 for return visit that lasted 10 minutes & didn't solve a thing.

This report was posted on Ripoff Report on 11/11/2010 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-leak-detection/thousand-oaks-california-91358/american-leak-detection-charged-me-175-for-second-visit-under-warranty-thousand-oaks-ca-660932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Considering using American Leak Detection

AUTHOR: AA - (United States of America)

POSTED: Sunday, February 26, 2012

This report make me feel uncertain about using American Leak Detection in San Diego. I will keep you posted in my results.

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