Complaint Review: American Transmissions - Arlington Texas
American Transmissions I took my truck to this business because I had a transmission leak. They told me the truck needed to have the transmission rebuilt and charged me $1500. They returned the truck to three times still leaking, and now say that it's an external problem and not a problem with the transmission. I believe they misdiagnosed it, and replaced the transmission and the lines were the only thing that needed replaced. I have contacted them by phone, and they want an additional $400 to $500 to replace the transmission lines. I sent them to the BBB and they never reponsed in one month. There are over 20 BBB complaints against this company and they just refuse to even try to make an effort to fix the situation. Arlington Texas
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I purchased a used auto that had a small transmission leak. I took my truck to American Transmission thinking it must be a small seal or something minor because it shifted fine. American transmission took out the transmission and said it leaked because of a small crack on the bell housing. I would have to get another transmission. They quoted me a price that was about twice as expensive as I expected. I asked them how much would it be just to put the transmission back in because it was shifting fine. I was informed they could not put the transmission back in because they could not be liable. I really didn't have a choice but to put another transmission in at that point.
When they returned the truck it still leaked transmission fluid. I returned the truck back and they said that it was a loose line. They returned the truck back to me and it still leased but not quite as bad. I was livid that I spent $1500 on a transmission that leaked exactly the same as before I brought it in. I returned the truck for a 2nd time and I was informed that it was an "external problem" and not a transmission so it was not covered. American Transmission wants an additional $400 to $500 to change out a transmission line. I gave them a truck that shifted fine but leaked transmission fluid, and they returned a truck that shifts fine but leaks transmission fluid. I think it possible that they may have misdiagnosed the problem and it was the transmission line in the first place. I submitted this complaint to the BBB and they never responded. There is over 20+ complaints against this company that are never even resolved with the BBB. This is a horrible company. I regret ever coming here or not reading the BBB complaints first.
This report was posted on Ripoff Report on 01/19/2015 04:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-transmissions/arlington-texas-76018/american-transmissions-i-took-my-truck-to-this-business-because-i-had-a-transmission-lea-1202787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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