Report: #1325235

Complaint Review: America's Party Company

  • Submitted: Mon, August 29, 2016
  • Updated: Mon, August 29, 2016
  • Reported By: Tiffanie — Muncie Indiana USA
  • America's Party Company
    7075 N West Ave
    Fresno, California

America's Party Company America's Service Co.Gold Rush Event Services FAKE company for REAL! Takes your money then cancels stating your payment wasn't processed when it was Fresno California

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I rented a photo booth from America's Party Company on February 5, 2016.  I paid America's Party Company $400.00 on February 5, 2016 as a down payment for the booth rental on my wedding day of September 24, 2016.  Another $187.57 was to come out of my account on August 23, 2016.

That was the last contact I had with them until August 27, 2016 when Casey sent me an email stating as follows:

Unfortunately, we regret to tell you that we will have to cancel your upcoming service, as our credit card processor has not released the funds to us.  They were withholding the funds and we were told they would be released by now but as of yet they have not been released to us. 
We are very sorry for this inconvenience, but rest assured we will do everything possible to ensure that you are fully refunded and that you are able to re-schedule the service with another provider.  
We have notified our credit card processor and bank that our customers will be contacting their bank requesting refunds, due to this issue.   To receive an immediate refund, please contact your bank and explain this to them and they will immediately refund you the full amount paid when you tell them about this situation. 
A member of our team will also be giving you a call to discuss this and offer to help you find another provider in your area. 
We are sorry for this inconvenience and we will work with you to ensure that are able to re-schedule with another provider and receive a full refund.
I have tried to contact this company via email and telephone.  The telephone number is always busy and no one has responded to my emails (I emailed prior to this notice and did not get a response).  I sent a response back telling them my bank would not refund my money as I used my debit card and that sounded more like an issue between America's Party Company and their credit card processor.  I requested a refund of my $400.00. 
The people you have contact with (which you can't contact) Rhea Lucas, Casey and Paula Evangelista.  I also traced one of the telephone numbers to a Manas Panda. 
This company is a total scam!!! BEWARE! 
They advertise on Groupon.  I've reported them to Groupon, Gmail, the BBB and now here. 
This is a FAKE company for REAL!!  They have serveral different names and are nation wide so they say!

This report was posted on Ripoff Report on 08/29/2016 11:22 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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