Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #450850

Complaint Review: Americredit Financial Services - Chandler Arizona

  • Submitted:
  • Updated:
  • Reported By: Bush Louisiana
  • Author Confirmed What's this?
  • Why?
  • Americredit Financial Services 1975 S Price Rd Chandler, Arizona U.S.A.

Americredit Financial Services Excessive interest and fees on loan Chandler Arizona

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We purchased a truck from CarMax of Greenville in OCtober of 2003. We have not been an ideal customer in that we have had several late payments. I have a number of issues...

1. Since, our credit was poor, Americredit took a risk and financed me at a much higher interest rate that some one with better credit. Unfortunately, they used this as an opportunity to gain more money from me in the form of daily interest.

2. I resent Americredit employees telling me that everything is all my fault because I either purchased a car I could not afford or I deserve it because I did not make the payments on time. I take responsibility for not making my payments on time. However, going back to my first statement, Americredit was aware of my payment history on other loans BEFORE they approved my loan. (Remember the interest rate at 17.95%) Besides if I was purchasing a car I could not afford, why would Americredit finance it for me. Did they want to reposes it later? Did they want to manipulate an already sad credit situation for myself? Please do not only blame to borrower, after all those of us who pay late give plenty of employees someone to call 15 times a day.

3. I have been told now that I made my last payment on the account that the last payment was applied to simple interest that has been accruing each time I was late over the course of the loan. And each time I went to their website and made a full payment the payment was never applied to my payment but this daily interest instead. At one time I was paying more than $10 a day in interest. I know have a vehicle that I owe $2700.00 on and they are saying that amount is principal... well actually is is simple interest. I requested that we settle so that we can put all of this behind me. No dice they are not willing to make any concessions!

4. I called the call center with my contract in front of me and demanded that they tell me exactly where I can find the declarations about simple interest. The representative transferred me to her supervisor who was unable to tell me where to find it... I asked to speak with a manager was told I was not talking to anyone above her. I asked to speak with their legal department and was told I could not only my attorney could. I told her I wanted to represent myself. She told me I could not. What gives here?

So tomorrow, I will be contacting my attorney and trying to resolve this issue and once and for all be done with this company.

Frustrated consumer
Bush, Louisiana
U.S.A.

This report was posted on Ripoff Report on 05/11/2009 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/americredit-financial-services/chandler-arizona-85248/americredit-financial-services-excessive-interest-and-fees-on-loan-chandler-arizona-450850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now