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Report: #798667

Complaint Review: amerigas - rockledge Florida

  • Submitted:
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  • Reported By: pat — rockledge Florida United States of America
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  • amerigas 4191 s highway 1 rockledge, Florida United States of America

amerigas lieing about contract and 7-10 bussiness days for gas fill up wait billing was suppose to be monthly payment rockledge, Florida

*UPDATE Employee: AmeriGas Reply

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Amerigas has told us it would take 7-10 bussiness days to get gas and that we were on a will call them list.we have had a contract for four years and they have once a year came out and filled tank.Now they say that is not are contract. Nobody changed the contract escpt maybe them without our knowledg. Plus they want us to pay when tehy do come out when we had payment arrangements set up.The main # for local doesn't answer and their 800 # takes the message,thay also want to charge us for emergancy call and leak check out when we rent the tank It is suppose to be maintaned by them. They have messed up the whole contract and now we sit and wait to see if we are going to get our gas and when.Right now we have none,so we can't cook or bake in the home............They are very rude and do not care .Thank God it isn't our heating unit. They also will not tell you how much it cost by gallon or pound.Someone needs to get them to get their act together .Please advise us what else we can do.

Thank you,

This report was posted on Ripoff Report on 11/16/2011 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amerigas/rockledge-florida-32955/amerigas-lieing-about-contract-and-7-10-bussiness-days-for-gas-fill-up-wait-billing-was-798667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

AmeriGas Reply

AUTHOR: Fran - (USA)

POSTED: Thursday, November 17, 2011

Hello Pat. I'm sorry to read about your difficulties in contacting your local AmeriGas office. Please email your account details to customerfirstfran@amerigas.com and we'll see what we can do to assist you. Thank you!

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